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MBTA: How good is Boston's regional service?

MBTA: How good is Boston's regional service?

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Rating: 4.0; Vote: 1
Howdy everyone, This week we are taking a look at MBTA, Boston's commuter service. How good is it? well. - TRIP INFORMATION - RECORDED IN DECEMBER 2020 Railroad company: MBTA Train type: MSI HSP46 and Comet/Kawasaki cars From: Boston North Station to Beverly Depot Time: 34 min Price: 8, 75$ - 7, 72
Date: 2024-01-09

Comments and reviews: 35


In the 1990s, I lived in Burlington, Massachusetts and went to college in Salem and had no car. Many days I would be dropped off at the Commuter Rail station in nearby Woburn or Wilmington to take the train into North Station, cross the platform and then board the train to Salem Depot and then continue my way to Salem State College by foot (about 2KM/1. 4 miles) or bus (MBTA train passes work on the buses and subways, etc. The Boston-Salem fare in the mid 90s was $3. 25, and I only needed a monthly pass for the highest zone I used, so I could travel from Wilmington to Salem using the same pass (both stations were in the same zone. The MBTA Commuter Rail is utilitarian, but it does the job, and does it well, usually. Pity you didn't take it farther out, because the routes to both Rockport and Newburyport become quite scenic beyond Beverly. Part of the reason the train was so empty, besides being at the height of the pandemic and the rainy weather, is because it was an outbound train on a Saturday morning (December 5, 2020. The demand that time of day tends to be more for bringing passengers into the city, not out of it, so they're more or less equipment moves for the inbound services. As someone who occasionally takes outbound morning trains on the weekends though, it is well needed and useful service.
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I find a lot of flaws with the MBTA Commuter Rail, and I think they need to transform it into an urban/regional rail that would operate more frequent and would use modern EMUs with all doors boarding. The problem with the commuter rail is how it operates. They never open all the doors, even if it is a full-length high-level platform with power operated doors. They close off all cars except the ADA car, forcing people to board and exit the train through the one door at the front of the train. And when there is higher ridership, it is prone to delays due to longer dwelling times because they don't open many doors and cars. They are also using polluting, and slow diesel locomotives and coaches, and the seats are those old-fashioned bench seats with no headrests. And every day, there are multiple delays. This commuter railway is one of the most delayed prone regional rail lines in the world. Even the ones in NYC (MNRR and LIRR) are better. The mbta really needs to commit to this rail transformation and listen to the Transit Matters organization.
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Excellent Review.
My wife and I used MBTA Commuter Rail during a Boston vacation to visit first Salem (lovely city) and then Rockport (charming. Then, the service was run by Amtrak and used F40PH locos (my favourite. I am not sure about the coaches, but they were looking a bit worn inside. Nevertheless, an enjoyable ride and we did not find it expensive. Perhaps fares have risen quite a bit since we were there.
Boston does have traffic congestion- we were advised of a local saying -Shall we walk or do we have the time to take a cab? -, but public transport is excellent, so we used the -T- to get around everywhere except when we used Commuter Rail.
I would say to anyone visiting Boston, don't rent a car, but use the -T- in the city and Commuter Rail to visit all the other places of interest further afield.
PS. The people there were some of the most friendly and helpful that we have met anywhere. Love the place!

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8: 17 Looks like the armrests were ripped off! Inexcusable to leave that unrepaired. Interesting comments about the price. As an occasional user- mostly weekend trips- I never gave ticket price much thought. As others have pointed out here, there are monthly passes, and employer discounts which bring the price down. Perhaps there should be a study comparing the MBTA with other US systems- and made public, of course! I disagree that -aesthetic(s) and design are really important if you want to attract new customers. - No. Convenience (Does it run when I need to use it? Are the trains on time) and price are much more important. Studies have shown this. Yes, these interior designs are dated, and I agree the seat pitch is awful. But I'm not offended by the blue-and-magenta seats. OTOH, the salmon: blech! And the livery is indeed handsome. Thanks for the video and your thoughts.
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I live on the North Shore and rode this line for 35 years to my job in Boston. They used to run old Budliners pulled by one old diesel engine. The budliner motors were used for coach lighting and so called climate control. The windows were so dirty and fogged you could not see the light of day, never mind see outdoors. The dimly lit and smelly coaches were air conditioned in the winter, heated in the summer, and jam packed full of people with standing room only at rush hour. I frequently rode in the open vestibule between the cars, which was the best place to be on the train. That way there, when the train broke down, I could get out and walk the rest of the way to Beverly Depot. These newer units in your video were introduced on the line in the late 1980s and were a dream come true for us commuters at the time.
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To me, the commuter rail gets a 6. 5 out of 10.
I used to use it for trainspotting between Wachusett and South Acton, but nowadays I use it for whenever I'm going out to Boston for public performances (started busking in July of last year. Riding it can be kinda long and it's definitely overpriced. If it wasn't so pricey and had more pros, I probably would give this a higher rating.
If your a local who uses commuter rail, whether it be every now and then, sometimes, or daily, I suppose it's decent enough. It's useful but has quite a few issues that should have been fixed years ago. Until there is any signs of improvement, that's my personal take on it.

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From top to bottom, they treat paying passengers like the enemy while catering to the subsidized inner city line who often ride for free. Then they'll turn around and blame delays on passengers too. Tremendous staff issues. Don't expect full staff before long weekends or holidays - they've all called out sick. But they've plenty of staff to harass you for your ticket before you're even allowed to walk down the platform to the train. Not on the inner city line though of course. No one is refusing to allow them to board a train without first showing their ticket.
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I rode -The North Side- into Boston from Leominster for many years. I'd rate service as bad to horrible. By the time you got to Boston it was standing room only most mornings. The one good thing is you aquire a group of travelers you ride with every day including conductors.
When it snows or it's extremely cold long delays, breakdowns are the norm. The ride is rough and noisy. Seats are cramped but not too uncomfortable. But car parking in Boston is outrageously expensive and spots are rare so the train and subway are really your only alternative.

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Thanks for the review. I'm actually planning to take that exact route in July from Boston up to Salam for the day, assuming that Omicron doesn't torpedo my holiday. As to your commentary on the price, personally as an outsider looking in, I don't think it's that bad. Yeah, the train costs more then the bus to Salem [ $8. 50-vs $16- RT] but the bus is scheduleded to take almost twice as long then the train [ 55min-vs 30mins-]. Plus, the bus likely going to be more cramped then the train and possibly be delayed in traffic.
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The MBTA is not reliable because they have been cutting back services and none of their commuter rail trains use electric locomotives. They should buy electric locomotives and use them on the Providence/Stoughton Line between Boston South Station and Wickford Junction in North Kingstown Rhode Island since the entire length of this rail line is equipped to handle electric locomotives since it is shared by Amtrak trains. If this move proves to be successful, the MBTA can gradually expand electric services to its other lines.
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I take the Newburyport/Rockport line everyday twice a day. $340 for a monthly pass which is sort of overpriced but then again it's unlimited rides and you can also use it on the subway and bus. The one thing that drives me crazy though are the Celtics and Bruins fans who ride this line every other night going to games. Ugh! They're usually loud and drunk most of the time and they make the ride very unpleasant. I wish Keolis would implement a separate ' quiet car' for non-fans who are just riding the train to work.
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I've done Boston to Haverhill, Boston to Providence, and Boston to Weston. For MBTA trains, That's about it. It works and is reasonably on time but they're not as esthetically nice as other commuter trains in the northeast USA. I have a fondness for the multilevels in New Jersey, they have decent comfortable seats. I'm a New Englander from Rhode Island but these days I live on the Erie Lackawanna Main Line in New Jersey that connects me into Manhattan. I'm no fan of the Comets either. They are very 1970's
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6: 53 Hi there, as someone who rides the purple line (commuter rail) regularly, I would like to add that there are, in fact power outlets! I have used to charge my laptop and phone on multiple occasions. The thing is, the outlets are only located under the tables which are positioned in the middle of cars. The seats around those tables fill up fast during peak riding hours, so if I my devices are running out of battery, I make sure to board the train after the first boarding call is issued!
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I live in a town along the Fitchburg line, the train station is around 0. 5 mile from my house. The fee structure on mbta commuter rail is kind of strange. If you buy monthly pass, the price is quite reasonable, and a lot of companies provide additional allowance on it. If you take the rain out of zone 1 going outbound, the price is also very attractive. But if you jump on/off the train from zone 1 stations (basically to/from the city core) without a pass, it is quite expensive.
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That's such a high fare to travel 30km, I pay $1. 05 AUD (0. 76 USD) to travel 100km where I live in Australia. I wouldn't use a rail service that charges the kinds of fares the MBTA does for a one way trip. $12 AUD (8. 75 USD) is just an insane price for PT.
And those multi-level railcars actually have pretty low capacity. For example a driving car alone on a 3 car A-city 4000 class train has capacity for 180 people, And it's single decked.

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MBTA is far from perfect, but few American cities have commuter rail or decent transit systems in auto-addicted USA. I applaud Boston, New York City, New Jersey, Philadelphia, Washington DC, Miami, Atlanta, Los Angeles, San Diego, San Francisco, Portland, Seattle and other transit operations for trying to do the right thing against all odds. However, failure to connect Boston's North and South Station during the Big Dig is a capital crime.
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If you are in Boston riding the trains is a must, the car drivers have a kill or be killed mentality, my uncle in Melrose always said he needed to install a gun turret on the roof of his car and that was in the 1970s. One time we were on our way to Maine from Ohio and my wife was driving and after being off the Mass pike for 2 minutes she pulled over and told me to take over because these crazies were -my people-
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You missed out by not taking it to the terminus in Rockport. Absolutely beautiful seaside community. The commuter rail does a decent job considering the budget restraints from the state. America hasn't prioritized passenger rail travel in like 70 years or so. Also these inbound trains pre-pandemic were coming into Boston standing room only. They were packed with commuters.
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5: 34
I been on the Metro North when I was a little kid in the early 2010s and rode only the bombardier m7 from NYC to White Plains and the seat looks different and has the similar seat design on modern train on other commuter rails when I see interior photos online
I wish the Metro North, Long Island Railroad has similar seats to the mbta latest bilevel cars

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MBTA has its problems. I complain about it all the time. But I do have sense of pride in it, considering how the more eastern an American city, the older it-s transit. Considering Massachusetts is also home to first public subway we do alright. But stop raising the damn fares and bring back the discount for using Charlie cards over Charlie tickets, don-t get me started -
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Having taken the Commuter Rail out of T. F. Green Airport (RI) several times to visit Boston, I can definitely say it-s ugly and expensive (though still miles cheaper than the N. E. Regional, and more accessible at that, comfort was okay even though space wasn-t plentiful.
Would still use over the N. E. Regional or Acela though ($12. 75 vs. $50 one way)

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Blah blah blah, gripe, gripety gripe. So the coaches aren-t stylish or sophisticated. So what. They work and are essentially bulletproof. I-ve ridden the MBTA trains for decades and have never experienced a mechanical failure. There-s value in that. Of course, there-ll be those who want automation and gadgetry, no matter how often the software crashes-.
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The north side typically gets the neglected equipment. South side especially worcester line gets a lot of the bi level cars with some getting 6+ in one train. Plus, the bi level cars do have outlets you just have to look to find them since they-re not in every seat. But those single level cars no matter where you go are gross.
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I agree that the T is expensive and strictly utilitarian in looks. However, commuting to Boston by road is horrendous. The train is vastly preferable. It-s not as if you-re going to be on it for hours. We-ve been waiting for commuter rail in my part of the state for years, and it-s finally happening. I can-t wait.
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Here-s a fun fact about the hsp 46. They weren-t built for winter. They were made to be desert runners hence the open intakes on the side of the locomotive. I-ve had engineers tell me that the pathway from the cab to the cars is sometimes filled with snow in the winter because of this.
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If you're travelling on the MBTA commuter rail on the weekends, you can just buy the weekend pass, which unlocks every commuter rail line on both Saturday and Sunday. It's 10 dollars, and if you took the train back to Boston from Beverly, the weekend pass would have saved you some money.
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As an MBTA foamer, I can say that MBTA is actually kind of bad sometimes, and they have a lot of potential to get better. They need to get their entire fleet Bi-levels, hanging on to those comets isn't really going well for them (South side of MBTA is 100x better than north)
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Albert Einstein never drove. He walked everywhere or biked. I'm sure if he were alive today and living in Massachusetts he'd be a regular rider of the MBTA. Not sure what the link is but sometimes highly intelligent people don't drive for some reason.
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I have used N. Station hundreds of times and commuted between Winchester/ Woburn and Boston. I live in Florida now so I really enjoyed your video. Good memories. Boston is a great city to go play in.
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At least it beats the Southeastern Pennsylvania Transportation Authority regional rail amenities primarily talking about the lack of restrooms. If you are in the Delaware Valley you will find out. -
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The MBTA is the most top heavy completely useless organization in the state. They just killed a woman in Wilmington because they -forgot- to turn the safety system on at a road crossing.
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I've used the worcester line a couple times to get into boston and I gotta say it's certainly better than being stuck in traffic for a couple hours then trying to find parking.
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After having worked in DC for a number of years and now living in Boston, I would take Boston's public transportation over 10 out of 10 times over anything DC has to offer.
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How good is Boston's commuter rail? Well watch this whole 12 minute video and at the very end I'll tell you I don't know but you should try for yourself! Lol seriously
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Awesome video! Cool to see my home system in little videos like this. Just an FYI the Hsp46 was build by MPI (Motive power Inc) with a GE gevo prime mover
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