Talking on the phone 15 English at Work has the top tips for you
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Anna has been told to improve her telephone manner and has welcomed some friendly and useful advice from Denise. They practice some mock phone conversations but Anna receives a real call with a request of a personal nature. How is Anna going to respond? Will her telephone manner be up to the challenge?
For more English at Work and other great content::
Thit: 1. Hello Tip Top Trading. This is Anna Speaking./Hello Anna speaking. 2. Hello Mrs Mit How can it help you?/how are you? 3. Im really sorry, hes not available at the moment. Can I take a message? 4. Im afraid hes busy - shall i ask him to call you back? Date: 2020-09-18
