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Making a cold call - 29 - Need to make a call? English at Work shows you how

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Making a cold call - 29 - Need to make a call? English at Work shows you how education: I think Tom undervalues Deniss negotiating power on the phone.Though shes been usually seen talking about hairdresser things or gossip on the phone, Its Denis who argues with Hotel and gets Mr.S a new room in one of previous episodes. On the other hand, Tom has the certificate for Plastic Pear Salesman of the Year, but he ends up yelling at their prospective client on the phone and being hung up.
Besides, Tom has said he is loyal employee, but I think Denis is more loyal, and practical. She is the only one addressing the international calls are expensive and asking Anna and Tom to make calls brief. I mean who will really help a company save money! Mr.S should have taken care of this good office assistant more if he knew what shes done for him and his company.
Date: 2020-09-18

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