Zoom vs. Teams vs. Webex: Who is the BEST? - Kevin Stratvert
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Date: 2022-03-15
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Comments and reviews: 10
Gil
I don-t get too hung-up on audio quality as all three are acceptable. The one feature that you didn-t point out is Zoom and Teams require the Presenter to enable the sharing of audio from the computer presenting. We did two video presentations using Zoom; one at a govt facility and one at a private company, and neither of those places were familiar with the audio setting required to share the audio of a video. We fell flat on our faces. Zoom allows this but the setting is a bit obscure. Teams allows it as well and makes it a little more obvious that you have the option to share your audio from a video presentation. I haven-t tried Webex.
Lastly, we-re a Microsoft shop, meaning we-re totally centric on Microsoft products. Using Teams just makes sense as it integrates with their suite of Office products plus it-s free and free is good. I imagine Zoom and WebEx provide a plug-in for this but I-ve never used or tested them.
I will agree, the video quality of Teams in best. If I had one critique of Teams, is it-s a bit clumsy to figure out how to Start a video conference all. There-s room for improvement there.
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I don-t get too hung-up on audio quality as all three are acceptable. The one feature that you didn-t point out is Zoom and Teams require the Presenter to enable the sharing of audio from the computer presenting. We did two video presentations using Zoom; one at a govt facility and one at a private company, and neither of those places were familiar with the audio setting required to share the audio of a video. We fell flat on our faces. Zoom allows this but the setting is a bit obscure. Teams allows it as well and makes it a little more obvious that you have the option to share your audio from a video presentation. I haven-t tried Webex.
Lastly, we-re a Microsoft shop, meaning we-re totally centric on Microsoft products. Using Teams just makes sense as it integrates with their suite of Office products plus it-s free and free is good. I imagine Zoom and WebEx provide a plug-in for this but I-ve never used or tested them.
I will agree, the video quality of Teams in best. If I had one critique of Teams, is it-s a bit clumsy to figure out how to Start a video conference all. There-s room for improvement there.
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Daryl
Good video, but I think Webex has the best audio. In my experience I have had the best results with Webex.
A couple of other tests you could do are:
Test quality using Webex Video Endpoints vs Zoom and MS Teams capable endpoints and Endpoints vs PC for quality tests.
Test ease of use/usability. The biggest issue I see for usability is switching devices. Going from PC to Mobile and Mobile to PC. Good to compare switching between PC and Mobile. I am not going to name the vendors, but one is very easy to switch and another is difficult to switch, the third is somewhere in the middle. Perhaps even compare switching PC to Video Endpoint and back.
Compare audio and video quality over iPhone and android.
I realize that some of these are not easy to setup, but it would be a good comparison
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Good video, but I think Webex has the best audio. In my experience I have had the best results with Webex.
A couple of other tests you could do are:
Test quality using Webex Video Endpoints vs Zoom and MS Teams capable endpoints and Endpoints vs PC for quality tests.
Test ease of use/usability. The biggest issue I see for usability is switching devices. Going from PC to Mobile and Mobile to PC. Good to compare switching between PC and Mobile. I am not going to name the vendors, but one is very easy to switch and another is difficult to switch, the third is somewhere in the middle. Perhaps even compare switching PC to Video Endpoint and back.
Compare audio and video quality over iPhone and android.
I realize that some of these are not easy to setup, but it would be a good comparison
reply
Garou
We've been using Webex at work since COVID started and it's done really well. In fact we like it so much, we invested in several of thier room kits. They are a bit pricey but after using them a while, they are indispensable. No one else comes close to what Cisco's hardware provides.
I wish someone else made something similar that was cheaper and easier to multi-platform. Nonetheless these are amazing systems.
Zoom's audio is pretty great though. I don't know how they get around the latency issues. It seems impossible for musicians to be able to play together in real time from multiple places around the globe. Somehow Zoom pulls it off really well.
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We've been using Webex at work since COVID started and it's done really well. In fact we like it so much, we invested in several of thier room kits. They are a bit pricey but after using them a while, they are indispensable. No one else comes close to what Cisco's hardware provides.
I wish someone else made something similar that was cheaper and easier to multi-platform. Nonetheless these are amazing systems.
Zoom's audio is pretty great though. I don't know how they get around the latency issues. It seems impossible for musicians to be able to play together in real time from multiple places around the globe. Somehow Zoom pulls it off really well.
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eponymousIme
As a meeting participant (vs. presenter), audio quality is most important to me -- especially since most presentations don't have captions enabled. Unfortunately, most people don't speak as clearly as you do, Kevin. Add the variable of someone speaking rapidly with an accent I am unaccustomed to, and comprehension becomes a huge challenge. In addition, when there's an image on the screen, and the narration is off-camera (where I can't even attempt to read lips), the audio becomes more important than video.
In the sample provided here, Zoom sounded best to me, followed by Teams, and then Webex. I'm listening on a Mac.
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As a meeting participant (vs. presenter), audio quality is most important to me -- especially since most presentations don't have captions enabled. Unfortunately, most people don't speak as clearly as you do, Kevin. Add the variable of someone speaking rapidly with an accent I am unaccustomed to, and comprehension becomes a huge challenge. In addition, when there's an image on the screen, and the narration is off-camera (where I can't even attempt to read lips), the audio becomes more important than video.
In the sample provided here, Zoom sounded best to me, followed by Teams, and then Webex. I'm listening on a Mac.
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DJB
For me, Teams had a crisper look on the text in the video but overall, not as feature as the others. Also agree about the sound in Teams. Zoom video is not as good as Teams but the ease of use, additional features, and being most common. WebEx is the best overall despite the video but it gives the user/business the most flexibility in what it may want to deliver.
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For me, Teams had a crisper look on the text in the video but overall, not as feature as the others. Also agree about the sound in Teams. Zoom video is not as good as Teams but the ease of use, additional features, and being most common. WebEx is the best overall despite the video but it gives the user/business the most flexibility in what it may want to deliver.
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itech
Kevin, I think Teams doesn't have that much compressed sound. In my thoughts, I'd like you to trust who I think is the best. Unfortunately, Cisco is the worst for video on my thoughts because it simply goes to my Iriun webcam instead of integrated good webcam or OBS virtual camera. Mum's phone doesn't prefer Iriun, my cell phone doesn't have space at all.
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Kevin, I think Teams doesn't have that much compressed sound. In my thoughts, I'd like you to trust who I think is the best. Unfortunately, Cisco is the worst for video on my thoughts because it simply goes to my Iriun webcam instead of integrated good webcam or OBS virtual camera. Mum's phone doesn't prefer Iriun, my cell phone doesn't have space at all.
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Ainur
IMO: I from Indonesia with high speed internet in brochure but low speed in actual, I lots join online meeting using zoom, Google meet, but I choose Teams for best online meeting. With internet speed like I mentioned before, Teams has excelent audio when meeting, I feel no lagging when meeting, and I like talking with a person in front of me.
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IMO: I from Indonesia with high speed internet in brochure but low speed in actual, I lots join online meeting using zoom, Google meet, but I choose Teams for best online meeting. With internet speed like I mentioned before, Teams has excelent audio when meeting, I feel no lagging when meeting, and I like talking with a person in front of me.
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Magic
Worth mentioning is that Zoom allows you to upgrade your license to Full Hd for both host and participants, upgrade to meeting for 1000 people on camera all with gallery views of up to 1000 people, pinning to second screen, virtual camera by default etc. So for performers Zoom is way ahead of Teams. Thanks for great videos!
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Worth mentioning is that Zoom allows you to upgrade your license to Full Hd for both host and participants, upgrade to meeting for 1000 people on camera all with gallery views of up to 1000 people, pinning to second screen, virtual camera by default etc. So for performers Zoom is way ahead of Teams. Thanks for great videos!
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Melissa
Zoom has the best audio. Teams has the best video, but they are sacrificing frame rate for resolution. You can clearly see Teams running at a lower frame rate, but higher resolution. Zoom-s frame rate is smoother and more consistent, but the resolution is obviously lower. (And thank you for sharing this comparison!)
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Zoom has the best audio. Teams has the best video, but they are sacrificing frame rate for resolution. You can clearly see Teams running at a lower frame rate, but higher resolution. Zoom-s frame rate is smoother and more consistent, but the resolution is obviously lower. (And thank you for sharing this comparison!)
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stuart
I appreciate the comparison and won't argue the result. Something that I appreciate about Zoom calls is that it's the smoothest when multiple persons are talking at the same time. I find that Teams and Webex give priority to the strongest bandwidth while I can hear the multiple voices with Zoom.
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I appreciate the comparison and won't argue the result. Something that I appreciate about Zoom calls is that it's the smoothest when multiple persons are talking at the same time. I find that Teams and Webex give priority to the strongest bandwidth while I can hear the multiple voices with Zoom.
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