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zakruti.com » Travels » The Luxury Travel Expert
Austrian Airlines Boeing 777 business class Bangkok to Vienna (superb)

Austrian Airlines Boeing 777 business class Bangkok to Vienna (superb)

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Rating: 4.0; Vote: 1
Austrian Airlines Boeing 777 business class Bangkok to Vienna (superb) Марина Устименко: Austrian Airlines - never againI warn all travelers about the abuse of Austrian Airlines company to its monopoly position in the direction of Kiev-Vienna. I'm used to fly to Vienna a lot, due to my business; and more frequent air company monopolist in this direction is Austrian Airlines. However, recently I had bad experience with this airline, which left me with no desire to continue to give them my time and money. Briefly about the situation: I checked in the flight online the day before departure, but that did not stop the representatives of Austrian Airlines to remove me and 9 other passengers from the flight right at the entrance to the plane. The airline didn't explain to passengers the reason of their decision, but I understood that airline was guided by national basis, because all 9 passengers was from Ukraine. After removal, the airline changed the ticket to a late flight. As a result of that I was late for my appointments. Moreover, I'm trying to get a justice, an apology and explanation from the airline for 1 year, but still I didn't receive any feedback from them. It is very shortsighted and presumptuous of Austrian Airlines to believe that because of its monopoly position on this direction, they can provide so unprofessional service to their passengers. The big fat minus to Austrian Airlines. If you need to Vienna fly, but just not with them - real advice from real victim.
Date: 2019-09-06

Comments and reviews: 9


How is seat 7A or 7K? I have a Business class on Australian on hold right now from Vienna to Bangkok. However for the Solo seats they charge 199 Euro extra. The only seats that I can hold without paying are the Solo Seats 7A and 7K. Any ideas? Which other seats will be good for a Solo Traveler? I have been on Turkish and love them, I do not like Lufthansa or Swiss and no way that I will book UA. I can not find a space on SQ, the only option is Thai, Austrian or Turkish. I have been on Thai and the seats and the food was just ok, not amazing. So, I want to try Austrian and plus, I can spend one night in Vienna, but I am not sure if it is easy to go back and forth to the airport from the city center or not Thanks, AlanLouganisyahoo. com
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Having flown Austrian business several times compared to most others the service has always been exquisite. Presentation and the quality of the food is probably on par with many airlines first class offerings. The throne seat is good on the 777, but my personal favourite seat is 5K on the 767 (both variants) owing to its privacy and quietness in relation to the doors and galley.
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This is an attractive modern cabin, warming colours and nice back ground finishes. I like BA and LH and many others. I always leave poor reviews for carriers like Emirates, who have gaudy shiny walnut veneer cabins with ugly brass colour gold fittings. Those cabins make me feel ill at ease. I am always criticised for leaving those review. This is how I like my cabins.
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Product in 100 times better than when I frequently flew Austrian business class 8 years ago when I lived in Vienna. Back then the crew was incompetent, the seats weren't lie flat, the food was half decent, and I don't think I ever had a flight with Austrian where my bags weren't lost and we took off in time
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Excellent report but let me send you a little suggestion: the safety videos is always available on YouTube, please don't waste your precious edit time when I would like to see the real flight report. I recommend you use that time when you are disembarking and you walk through arrived airport.
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Same as Simply Aviation but you and Simply Aviation have a same Route. He is going VIE-BKK, you will going BKK-VIE i almost forgot try the pea soup. All the Bloggers and Press, all in business class, no ones in the economy haha. but he going to economy for the review about the economy.
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The red looks nice on Austrian but I am unsure of the sky blue. Somehow they don't compliment each other. I understand their previous emphasis of the Austrian freshness on service concept however, there is room for improvements in terms of colour co-ordination.
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I really kiked this video, you show the important parts and i like the expirience of like being with you, hace you ever had problema with the crew or with passengera that they hate cameras and don't wantes to be recorded? (Really nice video again)
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I agree with Andres, most of the video was the Safety video and most of that safety video was pointless. I didn't really see anything relevant apart from Exit, Life Jacket, Oxygen Mask, and Crash positions. Im pretty sure it's Romania not Romenia
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