Exploding Power Supplies: Gigabyte & Newegg Dumping Unsellable Product
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Date: 2021-08-09
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Comments and reviews: 10
Adubs
8:05 - 12:09 Alternate parts are not uncommon and I wouldnt even be suprised by that. What would be concerning is if those parts are not similar ratings/capacities/specifications.
I work for a motor drive test lab, and alternate parts are constantly being tested to verify they are drop in replacements. Getting all of your parts from a single vendor is not always a good thing. It can seriously impact your business if you have issues sourcing a specific part or if that vendor has any hiccups in their supply chain themselves.
It seems to me the true issue here is simply lack of any real testing. Gigabyte probably assumed the alternate components were ok without having actually tested any of it, assuming gigabyte had a hand in actually building these. I'd be willing to bet money on these being contracted out.
With all of that said, I still think once the failures had been found gigabyte should have dealt with it better.
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8:05 - 12:09 Alternate parts are not uncommon and I wouldnt even be suprised by that. What would be concerning is if those parts are not similar ratings/capacities/specifications.
I work for a motor drive test lab, and alternate parts are constantly being tested to verify they are drop in replacements. Getting all of your parts from a single vendor is not always a good thing. It can seriously impact your business if you have issues sourcing a specific part or if that vendor has any hiccups in their supply chain themselves.
It seems to me the true issue here is simply lack of any real testing. Gigabyte probably assumed the alternate components were ok without having actually tested any of it, assuming gigabyte had a hand in actually building these. I'd be willing to bet money on these being contracted out.
With all of that said, I still think once the failures had been found gigabyte should have dealt with it better.
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Georg
You are focusing way too much on the capacitors. It's totally normal to source non specialized components from multiple vendors for supply security reasons. If they check that the different makes all meet the requirements, they can be used interchangeably. (The question remains, if they did that.)
A problem arises when the suitability of each make of each vendor is not validated.
However: It is not certain, that a bad component or an unfit for the job component even caused the failure. It could also be a bad design combining perfectly good components in an unsuitable way.
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You are focusing way too much on the capacitors. It's totally normal to source non specialized components from multiple vendors for supply security reasons. If they check that the different makes all meet the requirements, they can be used interchangeably. (The question remains, if they did that.)
A problem arises when the suitability of each make of each vendor is not validated.
However: It is not certain, that a bad component or an unfit for the job component even caused the failure. It could also be a bad design combining perfectly good components in an unsuitable way.
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Daniel
I have an 850 model running a dual Xeon system at the moment, it only tends to get high loads in bursts (its a rendering workstation), but, I've ordered a Seasonic GX-750 to replace it with, and the 850 Gigabyte unit will go into my build deck/test rig. Its sad in a way, Gigabyte used to be such an amazing company, but the last few years I've had issues with their products - two failed motherboards, a failed GPU and now a PSU that I know (from good sources like yourselves) is of potentially a very sub-standard quality. Not cool Gigabyte.
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I have an 850 model running a dual Xeon system at the moment, it only tends to get high loads in bursts (its a rendering workstation), but, I've ordered a Seasonic GX-750 to replace it with, and the 850 Gigabyte unit will go into my build deck/test rig. Its sad in a way, Gigabyte used to be such an amazing company, but the last few years I've had issues with their products - two failed motherboards, a failed GPU and now a PSU that I know (from good sources like yourselves) is of potentially a very sub-standard quality. Not cool Gigabyte.
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zakius
supposed to be the same except not, if you design your platform with some spec in mind you can mix and match parts fulfilling that spec with no issue, that's perfectly fine thing to do and only affects people who wants to use your product over the spec
problems arise in two cases: you designed poorly but in testing/validation units used parts specced like your design but much higher quality, meaning other parts specced the same may be not good enough and you failed to validate your vendors properly and some parts are below the spec
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supposed to be the same except not, if you design your platform with some spec in mind you can mix and match parts fulfilling that spec with no issue, that's perfectly fine thing to do and only affects people who wants to use your product over the spec
problems arise in two cases: you designed poorly but in testing/validation units used parts specced like your design but much higher quality, meaning other parts specced the same may be not good enough and you failed to validate your vendors properly and some parts are below the spec
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zakius
wait, what? sure, you bought 2 products, but if one was defective it doesn't mean you are cancelling your order, it means you want the defective one to be fixed or replaced! idk what's the law there but here in the worst case scenario you'd only have to send them a scare letter saying you'll go to the court and boom! everything would work as intended
and taking in count that they knowingly and intentionally bundled defective product that will need to be replaced... that's just the next level
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wait, what? sure, you bought 2 products, but if one was defective it doesn't mean you are cancelling your order, it means you want the defective one to be fixed or replaced! idk what's the law there but here in the worst case scenario you'd only have to send them a scare letter saying you'll go to the court and boom! everything would work as intended
and taking in count that they knowingly and intentionally bundled defective product that will need to be replaced... that's just the next level
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Gareth
gently pets my 4 year old Corsair HX1200i, your a good boy.
Still got my old coolermaster 850w and that thing is 12 years old and still working fine.
Its worrying to see failure rates that high on a psu, they really shouldn't be failing like that.
Up to now I held Gigabyte in pretty good esteem as a quality brand but damn....The lack of product recall is just astounding.
Why are so many companies going out of their way to get on peoples do not buy/recommend list?
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gently pets my 4 year old Corsair HX1200i, your a good boy.
Still got my old coolermaster 850w and that thing is 12 years old and still working fine.
Its worrying to see failure rates that high on a psu, they really shouldn't be failing like that.
Up to now I held Gigabyte in pretty good esteem as a quality brand but damn....The lack of product recall is just astounding.
Why are so many companies going out of their way to get on peoples do not buy/recommend list?
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TyonorShapz
O_O F for the 3080, ufffz >(
glad im usin a Bquiet System Power 700 with Semi Modular : gigabyte psu even, pfff, never heard one usin a GB Power Supply, lolz but yeah, not one to buy ;)
PS: and PPL blamed me for gettn a combo deal used at Willhaben (Austrian Ebay style thingy) with a 2600k/Asus Sabertooth P67, 8gig and a PSU witch is the: Seasonic SSET500 witch is grey and have no sleaving on but 80 plus bronce sooooo, it dosent even get hot :D
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O_O F for the 3080, ufffz >(
glad im usin a Bquiet System Power 700 with Semi Modular : gigabyte psu even, pfff, never heard one usin a GB Power Supply, lolz but yeah, not one to buy ;)
PS: and PPL blamed me for gettn a combo deal used at Willhaben (Austrian Ebay style thingy) with a 2600k/Asus Sabertooth P67, 8gig and a PSU witch is the: Seasonic SSET500 witch is grey and have no sleaving on but 80 plus bronce sooooo, it dosent even get hot :D
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Jakob
I thought at first this would be a cheaper power supply, but at 130 for the 750-watt version, it is actually more expensive than trusted name-brand power supplies. Which makes it even worse.
Ok in Germany they are only 84 , which makes them considerably cheaper than some name brand alternatives. (fully modular corsair 750 wat PSUs are just around 100 )
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I thought at first this would be a cheaper power supply, but at 130 for the 750-watt version, it is actually more expensive than trusted name-brand power supplies. Which makes it even worse.
Ok in Germany they are only 84 , which makes them considerably cheaper than some name brand alternatives. (fully modular corsair 750 wat PSUs are just around 100 )
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Xyler
Makes me that much more happy that when I chose my powersupply 6 years ago, I went with a Rosewill Photon Power Supply. It's been good, still working to this day flawlessly. It's powering my Ryzen 7 5800x easily.
Rosewill I think is Newegg's company. So if something was gonna be sketchy, it should have been this... not from someone like Gigabyte!
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Makes me that much more happy that when I chose my powersupply 6 years ago, I went with a Rosewill Photon Power Supply. It's been good, still working to this day flawlessly. It's powering my Ryzen 7 5800x easily.
Rosewill I think is Newegg's company. So if something was gonna be sketchy, it should have been this... not from someone like Gigabyte!
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Imran
Wish I saw this video sooner! I was running the 850w for a few months and thought I lucked out. The machine shut down unexpectedly a couple of weeks ago. I wasn't sure what has caused it to do that but I removed the PSU either way. Currently waiting to swap in a high end Corsair unit at which point I can test to see if the GPU still works...
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Wish I saw this video sooner! I was running the 850w for a few months and thought I lucked out. The machine shut down unexpectedly a couple of weeks ago. I wasn't sure what has caused it to do that but I removed the PSU either way. Currently waiting to swap in a high end Corsair unit at which point I can test to see if the GPU still works...
reply
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