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zakruti.com » Auto & Vehicles » South Main Auto Repair
RULE #1 Never Move The Customers Seat! Because this Can Happen.

RULE #1 Never Move The Customers Seat! Because this Can Happen.

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Rating: 4.0; Vote: 1
I made the rookie mistake of moving the power seat in an older car. NEVER EVER DO this on a customers car! Murphy's law always seems to sneak up and bite me when I do. Just like rolling down the power window. Oh and this only ever happens when you are really, really busy too
Date: 2020-08-05

Comments and reviews: 10


Yep. 18-20 years ago, I was detailing a lot of cars for people. I got a guy's Mercedes 500 from 4-5 miles away, drove it to my house, the AC did not work, it was hot. I rolled the drivers window down, and it would not go up. So, I spent several hours tearing the door apart which was sucky. I was able to clean green / corroded connections up, clean and lube the track and got the window working perfectly. I gave it a quick wash and vacuum, dude paid me like I had detailed it and was super happy. He apologized for not telling me to NOT roll it down. Anyway. yeah. I totally agree.
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I can't abide by that rule. I'm 6'3 and refuse to test drive vehicles that I can't get into. It's not safe, period. (There's a reason the driver's seat has to move for a DOT inspection) Any customer that doesn't understand that can pound sand. Fortunately I work at a shop where 99% of customers understand and have no issue resetting seat and mirrors after I drive it. Most with broken seats will tell me not to move it, so the issue is minimal.
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I remember back in the early 80s our 6 foot+ tech jumped into a Chevy Chevett on the way into the diagnostic bay his big foot got stuck under the lower dash and gas peddle. The car lurched forward about five yards and smashed into out new Sun Tune diagnostic cabinet. The cabinet buckled but the gear survived.
Some times it might be a good idea to move the seat but remember to return it to the proper position

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I used to work for a Southern California Mercedes dealer. One summer day I went out to get a 1998 S Class to bring in for service. It was hot as hell that day so when I got into the car to pull it in I rolled down all the windows. Both back windows would not roll up again. The shop ended up eating two window regulators. The customer probably knew they were messed up when he brought the car in.
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I once gave a customer a ride home and on the way back to the shop her mid 80's 4 cyl. with about 60, 000 miles on it, broke the timing belt as I started to cross the intersection in front of our shop. my boss came out and had to help push car into garage, then call and explain to her that timing belts were only good for about 50, 000 miles. IT HAPPENS.
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Like the requirement for air-force pilots having a minimum height, mechanics must not be taller than 5'7. It is easier for them to fit under the lift as well. If they have flat heads they are perfect so the customer has someplace to put their drink. you 6 and taller buzzards need to take up another profession, like plumbing for instance.
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Lol I once worked as a valet at a parking company in Syracuse. And I remember the first rule there was NEVER lock the car unless it was from outside with the door open and the key worked. First day on the job. I locked my own keys in the car. I learned really quickly how to use a slim Jim that day.
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when my mom was alive; you would've HAD TO move the seat; she was 5 ft tall, small framed, skinny; and always had the seat fully forward and up. I moved her car(s) quite a few times without moving the seat and it was more than uncomfortable being 5'10 and bigger framed and not skinny.
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If it's a person of short stature and the seat is so far forward you CAN'T get in, then what? My legs are a bit long and my knees don't bend very well, so I usually end up moving the seat back just so I can get into it. Haven't run into an issue where the seat doesn't move forward so far.
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Moving the seat isnt nearly the issue as touching a customer car older sunroof or convertible top. Never under any circumstances touch those.
Also, when rolling the window down, don't roll it all the way in case it doesn't want to go back up.

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