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Worse Than Walmart: Dell G5 5000 PC s Garbage Parts & Hidden Charges

Worse Than Walmart: Dell G5 5000 PC s Garbage Parts & Hidden Charges

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Rating: 4.0; Vote: 1
Our Dell G5 5000 pre-built gaming computer review looks at quality & Dell s shady billing practices. One video won t be enough to contain all the issues we had with Dell s prebuilt. This is our review of the Dell G5 5000 gaming PC, an i5-10400F model with a GTX 1660 Super and a single stick of 8GB of RAM. This part focuses on the build quality, the shady billing practices (of our separate Alienware PC we bought), and the proprietary, unusable nature of the components Dell selected. This thing is worse than the Walmart PC we reviewed, because at least that system could have its parts mostly salvaged into something else. Our gaming, thermal, noise, and power benchmarks for the Dell G5 5000 will run in a second video, publishing a day after this one, so be sure to subscribe for that.
Date: 2021-05-18

Comments and reviews: 10


I got sneers from people about the price of my pre-built from a UK SI, telling me I could have got a Dell or Alienware 1000 cheaper. That POS is why I spent an extra grand, cause for that extra grand I got an O11 Dynamic XL, 5900x, x570 Strix MOBO, Vengeance RGB Pro 3600mhz ram, Strix RTX3090, RMx1000 PSU etc etc. ie. I was able to get the PC I would have built myself anyway in normal times rather than a proprietry Dell/Alienware of similar specs. Yes I paid the SI a premium for putting it together which I could and normally do myself, but it meant I got the PC with the specs I wanted in 3 weeks instead of battling scalpers and ots for 6 months and maybe paying even more. So yes, many of us who want a PC right now need to consider pre-builts if we want a PC with the specs we want in any reasonable time-frame but for the love of God, don't buy a Dell/Alienware prebuilt which is almost cast in stone and non upgradeable, whereas if you pay a few hundred more upfront to an SI you'll get a PC just as future proof and upgradeable as if you built it yourself.
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i bought one of these PC's with a RTX 370 inside of it I7 10700F....on the website it was listed at 3000 dollars with 1000 dollar Off coupon , Seemed like a Great deal to get 1000 dollars off on a Pc right ?? i think it was just a Scamm now lol , there is Nothing anywhere that shows 1000 dollars off , but i did pay 2000 for this PC. Stock this thing is Trash =( but i Put a Noctua Cooler inside and it runs Really cool now , So for now it is Running Great , NEVER BUYING FROM DELL AGAIN ,
I was on the phone for over 3 hours with a Lady from India who barely spoke english , By the end of our conversation she told me MAYBE i should have bought a Higher end PC , When i was buying there 3000 Dollar PC hahahah it was Insane . my Brain almost exploded when she told me i should have bought a Higher end PC hahah When i thought i was buying a VERY high end computer LoL 0/10 for customer service 10/10 because i can run a RTX 370 , DO NOT BUY THESE PC's unless your doing it to get the RTX card's without careing price

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I suspect the reason for the very odd motherboard and mounting system is simply efficiency in manufacturing and building the system. Instead of the builder having to put in stand-offs, secure the motherboard in the case, and then screw on the cooler etc, they just drop the motherboard in and it gets secured as they build. It's terrible from an upgrading point of view, but makes some sense from an economy of scale point of view. Ditto the built-in front IO ports- no time spent wiring them up. The lack of maintainability also allows Dell to truthfully say a repair can't be done by the user, and just do an RMA for a replacement, which from their point of view saves needing engineers who actually know how to fix things. So it's diabolical, but for understandable business reasons. The margins on the thing are probably a lot better than for a system built from off-the-shelf components, too.
And in case I'm not being clear, this absolutely doesn't mean anyone should buy the thing.

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you must be desperate to buy a dell or an HP P.o.S. prebuilt, you only buy those for the secretaries in your business for the buy in bulk discounts, use the till warranty expires and throw them in the trash as e waste. pretty much e-waste with a 1 year warranty . if the memory fails, you have to get their over priced mem modules, if the psu fails, oh its 600 for a garbage psu, cpu fan fails its another 100 for more garbage. and the saddest part of all is people think they are getting a bargain because they are 30 less than buying the parts yourself(under normal conditions)
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_Unrelated_ but tangential to the girl agreeing that Dell is scamming people, I received a message from someone on Discord about a free Robux scam and because I was using a modified client (specifically, BettterDiscord) I could see what the _first_ message was before the scam thanks to a TOS-breaking utility by Lighty known as Message Logger V2.
The message? ini utuk orang bodah . Literally, an Indonesian man told me (as translated by Google) this is for fools. A scammer told me I was being scammed, _then deleted the message_ before posting the scam. Hilarious.

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I bought a pre-built for the first time last November (black Friday special) so I could get a 3070. It ended up being cheaper than a diy build when I priced it out ( with the 3070 at 500 bucks). When it came in, it was packaged nicely, I checked over all the components to make sure nothing was loose (none were) and it worked great from day 1. The only thing was the case fans were connected via 4-pin and on max flow, but it's still not too loud. It does have nice airflow though. If I get annoyed by it I'll change them, but overall I've been super happy with it.
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The Noctua NH-DL9 is what i used for my CPU cooler now ....its Amazing , Temps never go above 70 on full gaming Ultra , so i am Happy for now. Computer is running at 4.7 GHZ
FYI i do have the Case Open now forever , i will never Close this case LoL there is Not enough air flow when you Close up the Box lol, Again with how much Hassle it was to make this computer work perfectly . i will Never buy a Dell again in my life and i will tell everyone i know for Life , NEVER BUY A DELL hahahah

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My first-hand experience summary: Sir, luckily for you I can offer a PC with trash build quality and needless proprietary parts. But we can make up for that by also including bogus scam hidden/blatant charges that you don't want. And we will back all of this up with useless support from an unempowered, script-reading, overseas support member who doesn't comprehend English or basic logic. Sir, have I met your needs today? Excellent! Thank you for calling Dell.
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Yup, shame on Dell, obviously getting these junk pre-builds manufactured abroad on a poor assembly line, using cheap components, yup you guessed the country !. where they are made !. Then selling them as the ubiquitous Dell brand and it s wonderful quality. Now don t get me wrong, there is some good Dell computers, and the XPS laptops are very good. But this other side of the coin, is shameful !.
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I purchased a Dell system in 2001 and the same issues existed then. There should be a disclaimer for dell to always wear a mask and gloves when dealing with them because they are scummy and filthy. Not to mention they intentionally make over half the components in their systems proprietary so you have to go through them and pay insane markups on trash components so they are compatible.
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