Fixing MSI's Design Flaw: Thermal Pad Swap on RX 5700 XT Evoke OC
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Date: 2020-05-06
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Comments and reviews: 10
Guess
Get the needle nose pliers, grab the screw lightly and slowly unscrew it Been there, done that. Doesn't work very well, because the screw is round, so the pliers slip every now and then and if you put some force, there's a little chance that once it slips, you can accidentally either scratch a PCB/PCB's mask or knock out one of the transistors/resistors/capacitors. My best experience with removing the sticker was putting a few drops of isopropyl alcohol, waiting for it to moisturize the sticker, slowly and carefully peeling it one millimeter at a time, repeating the process till you got that little b! tch out. The end result is the sticker looks and feels, as a new one and you don't even have to put some glue on its back to make it sticky, because its original stickiness is still there.
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Get the needle nose pliers, grab the screw lightly and slowly unscrew it Been there, done that. Doesn't work very well, because the screw is round, so the pliers slip every now and then and if you put some force, there's a little chance that once it slips, you can accidentally either scratch a PCB/PCB's mask or knock out one of the transistors/resistors/capacitors. My best experience with removing the sticker was putting a few drops of isopropyl alcohol, waiting for it to moisturize the sticker, slowly and carefully peeling it one millimeter at a time, repeating the process till you got that little b! tch out. The end result is the sticker looks and feels, as a new one and you don't even have to put some glue on its back to make it sticky, because its original stickiness is still there.
reply
David
I purchased a msi rx580 for my first gaming pc build back in January, which i have running to a 65' 4k hdr tv. Since day one the card has struggled to keep a 4k signal. Some days it would give me problems and other days it wouldn't. When i talked to support and sent the card to them they said testing on it went fine which were ran on 1080p screens, when i got the card back and the issue persisted, they told me that it seemed the card was having trouble outputting a 4k signal and that i should use a 1080p screen. I'll never buy msi products again, if you are building a pc, save up the money and by the more trusted brand. After seeing this video i'm not surprised, quality control is not something msi is worried about. Also love your guys work, keep them honest out there.
reply
I purchased a msi rx580 for my first gaming pc build back in January, which i have running to a 65' 4k hdr tv. Since day one the card has struggled to keep a 4k signal. Some days it would give me problems and other days it wouldn't. When i talked to support and sent the card to them they said testing on it went fine which were ran on 1080p screens, when i got the card back and the issue persisted, they told me that it seemed the card was having trouble outputting a 4k signal and that i should use a 1080p screen. I'll never buy msi products again, if you are building a pc, save up the money and by the more trusted brand. After seeing this video i'm not surprised, quality control is not something msi is worried about. Also love your guys work, keep them honest out there.
reply
Adrian
My son bought an MSI Mech RX 5700 XT OC video card and an MSI X570 motherboard last week from separate suppliers here in the UK. Both have now been RMAd: the GPU because it crashed upon AMD driver installation (black screen/ no connection even after cold boot/bios reset - system restore required) and the motherboard because it crashed whenever you enabled boot to UEFI (hard bios reset required to recover - 3 successive BIOS versions tried. It's a shame because I've had other MSI gear in the past that's been great - my own PC is running an MSI Radeon R9 290X from around 5 years ago and it's been rock solid since the day it went in.
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My son bought an MSI Mech RX 5700 XT OC video card and an MSI X570 motherboard last week from separate suppliers here in the UK. Both have now been RMAd: the GPU because it crashed upon AMD driver installation (black screen/ no connection even after cold boot/bios reset - system restore required) and the motherboard because it crashed whenever you enabled boot to UEFI (hard bios reset required to recover - 3 successive BIOS versions tried. It's a shame because I've had other MSI gear in the past that's been great - my own PC is running an MSI Radeon R9 290X from around 5 years ago and it's been rock solid since the day it went in.
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Exiss
I lost a lot of respect for MSI with their last video card I bought, when PCI-E started coming out and they engineered it by taking (what I believe to have been) an AGP bridge chip to PCI-E and stuck a PUNY little heatsink on it. every time it hit (I think it was, at the time) 72C the whole system would lock up. No thermal material, no thermal paste or anything, no pad. on a heatsink that was about. 75 by 1. 5. I think it was a 6600GT, and as long ago as that were, I haven't bought another MSI product since.
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I lost a lot of respect for MSI with their last video card I bought, when PCI-E started coming out and they engineered it by taking (what I believe to have been) an AGP bridge chip to PCI-E and stuck a PUNY little heatsink on it. every time it hit (I think it was, at the time) 72C the whole system would lock up. No thermal material, no thermal paste or anything, no pad. on a heatsink that was about. 75 by 1. 5. I think it was a 6600GT, and as long ago as that were, I haven't bought another MSI product since.
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GULIwer1980
At 1st sorry, english not my 1st language but hope you will understand. Just bought MSI RTX 2070Super Ventus and well I cannot dismantle it because in my country stickers are necessary but when I looked from horizontal point of view under light I can clearly see same deal like you have with that 5700XT. Thermo pads on half of memory module. Cutting costs in really wrong place. Save 1 and risk that during 3 years of varranty one extra card from 400 goes back to them is just bad business.
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At 1st sorry, english not my 1st language but hope you will understand. Just bought MSI RTX 2070Super Ventus and well I cannot dismantle it because in my country stickers are necessary but when I looked from horizontal point of view under light I can clearly see same deal like you have with that 5700XT. Thermo pads on half of memory module. Cutting costs in really wrong place. Save 1 and risk that during 3 years of varranty one extra card from 400 goes back to them is just bad business.
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Scatter
My Local in Aus. these are the ONLY cards in stock that aren't 100% reference cards with a paintjob, guess I skip another generation of crappy, overpriced and poorly made video cards and stick with my 980 for a while yet. On a plus note. it's 2019, and all games suck now and are front ends for cash shops and surprise mechanics so nVidia's price-gouging, and AMD's literal lies for a decade about ALL sorts of things (4. 7 boost incoming remember) makes opting out easier and easier.
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My Local in Aus. these are the ONLY cards in stock that aren't 100% reference cards with a paintjob, guess I skip another generation of crappy, overpriced and poorly made video cards and stick with my 980 for a while yet. On a plus note. it's 2019, and all games suck now and are front ends for cash shops and surprise mechanics so nVidia's price-gouging, and AMD's literal lies for a decade about ALL sorts of things (4. 7 boost incoming remember) makes opting out easier and easier.
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Eric
Need to really mess with my overclock but came from a 2080ti so I did the nvidia oc method and put power to +50 the max it lets. 2100mhz core and 1200mv vcore memory 905mhz custom fan curve. It gets me boost of 2077 and higher sometimes and levels off at 2000mhz five or take depending on game but usual is around 2025-2050. Temps are 63c or less most games 72c junction or less most games and memory temps are around 68c not any louder than the evga 2080 ti black edition I had
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Need to really mess with my overclock but came from a 2080ti so I did the nvidia oc method and put power to +50 the max it lets. 2100mhz core and 1200mv vcore memory 905mhz custom fan curve. It gets me boost of 2077 and higher sometimes and levels off at 2000mhz five or take depending on game but usual is around 2025-2050. Temps are 63c or less most games 72c junction or less most games and memory temps are around 68c not any louder than the evga 2080 ti black edition I had
reply
garry
i bought 7 or these and 5 xfx. i had to send 7 msi evokes back to newegg because of this. i am fully capable of fixing this myself but why! now that ive sent them back the xfx are out of stock and i am stuck with a store credit with newegg that is less than what i paid for this card because of restocking fee and them charging me for game codes. msi really screwed the pooch on this one and my mining operation suffered extremely because of their negligence. THANKS MSI!
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i bought 7 or these and 5 xfx. i had to send 7 msi evokes back to newegg because of this. i am fully capable of fixing this myself but why! now that ive sent them back the xfx are out of stock and i am stuck with a store credit with newegg that is less than what i paid for this card because of restocking fee and them charging me for game codes. msi really screwed the pooch on this one and my mining operation suffered extremely because of their negligence. THANKS MSI!
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Giffany
MSI = Major S Inspections. thats what i been getting out of them lately and i dont feel bad about it cause every product so far has been a dying mess for me. the intel 4000 series mine and dads boards are pieces of crap problems after problems now. and i wish i can find thermal pads locally and something to replace the vrm ones on my old 690. im sure like why for an old card but its a relic in need to stay in action a bit longer.
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MSI = Major S Inspections. thats what i been getting out of them lately and i dont feel bad about it cause every product so far has been a dying mess for me. the intel 4000 series mine and dads boards are pieces of crap problems after problems now. and i wish i can find thermal pads locally and something to replace the vrm ones on my old 690. im sure like why for an old card but its a relic in need to stay in action a bit longer.
reply
GTA
It definitely shouldn't be on the consumer to fix the GPU, and with such great 5700 and 5700 XT AIB cards from other partners, why not just buy an alternative? Until MSI fixes this, their card is the least desirable of the great cards in the 5700 XT lineup, in fact it makes it more like half way between AIB and Reference in terms of cooling, not a good place to be when the other partners are running 15 degrees cooler.
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It definitely shouldn't be on the consumer to fix the GPU, and with such great 5700 and 5700 XT AIB cards from other partners, why not just buy an alternative? Until MSI fixes this, their card is the least desirable of the great cards in the 5700 XT lineup, in fact it makes it more like half way between AIB and Reference in terms of cooling, not a good place to be when the other partners are running 15 degrees cooler.
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