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zakruti.com » Knowledge, science, education » TED-Ed
Why don’t companies want you to repair your stuff - Aaron Perzanowski

Why don’t companies want you to repair your stuff - Aaron Perzanowski

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Rating: 4.0; Vote: 1
Explore how the Right to Repair movement is pushing back against companies which don’t want consumers fixing their products. -- Today, some companies are working hard to prevent consumers from repairing products on their own. In many cases, repair can only be done by the original manufacturer, if at all. With limited repair options available, we end up buying new and throwing more items out. So, how exactly do companies prevent repair And what can consumers do about it Aaron Perzanowski investigates.
Date: 2024-11-28

Comments and reviews: 20


Not only broken products but also the software/firmware! Most smartphones are locked or don't allow to be installed with a custom operating system. A locked bootloader renders all smartphones to be minimally useful due to expired support from the company. An old smartphone can be repurposed for something else/useful with unlocked bootloader.
Another I don't like in the smartphone industry is lack for bypass charging where the phone gets all its power from the power adapter than causing wear and tear the battery while plugged in. Laptops can still work with defective or removed batteries as long the power adapter is healthy.

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Our $4K gas oven started to die after less than a year. All the igniters on top- then the oven.
At 60 I got sick of it. Using the big (dead) stove as a giant paperweight (LOL) now. And I've bought old mini-cooking devices to set up on it. I just got a 1953 Sunbeam electric fryer (brand new, never used- in original box) for $70. I also have an electric 1960's stew cooker and the only microwave we've had, given to us in 1985 as a wedding gift. It works perfect. it was made by a defense contract co. LOL.
Only one new thing- a toaster oven. It is so far working fine. But I give it the side-eye every morning

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Well consumers may turn to medium tech where products not need any software to work. And those high tech companies must show consumers to know what they actually buying and agree. Or if be force just let consumers repair those products themself but by doing so they will null all supports agree from manufactory and companies will not touch that product ever again even in warranty period. We saw many consumers bring their machines to some third party repairman and they just swap all value parts with scrap from zh when their clients not notice and then consumers complain with companies why their product quality is so low.
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Ted-ed you should’ve done the danish way in your video about how to be happy and how to increase happiness You should’ve done the danish way like
1. danes like to Learn new skills, studies show that when you’re learning a new skill also increases happiness levels according to the university of San Francisco state
2. There’s been an study ( can’t remember where) that singing also improves happiness levels I’ve heard
3. And there’s also been a study that shows that people who have a religion and celebrate their religious festivals have shown to also increase their happiness levels

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I went through this with my old laptop. It kept shutting down by itself even it was showing a full battery so first I took it to a computer repair store, but after describing the problem the guy told me I had to call the manufacturer. I called the manufacturer and they told me my laptop needed a new battery and, since the battery was internal, I would have to mail my laptop to them then wait for them to mail it back, but when you add up the cost of battery, the cost of shipping, and the cost of labor it would actually be cheaper to buy a new laptop.
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There's a lot I learned from this video so thank you. Also, there are also upcycles, like myself, try and reduce any waste we have and try and turn them into something new! For example, there are many shops that have discontinued fabrics and since I know how to use a sewing machine I'm given the fabrics and turn them into something new like tote bags, tartan bags, peg bags, draft excluders and more! And the best part is that the fabric doesn't do into landfill which is EVEN BETTER! I also raise money for different charities by selling the items made
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Using glue instead of screws: Apple (esp. back glass)
Limit information on devices: Apple
Parts pairing: Apple (Batteries paired to mobo)
Unauthorized part bricks device: Apple
Pre-determined EOL: Apple (battery age-based slowdowns)
Also proprietary screws, software locks on repairs, repair-related DRM, limited spare parts, exorbitant repair costs, non-modular designs, disabling features after third-party repairs, high-cost self-repair kits, restricted diagnostics, lobbying against repair rights and repair kill switches

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Just think about your mobile phone or computer. If people were smart we would just make it so if your phone needs an update it will just do it itself or there would be easily replaceable components we could just swap out without replacing the old phone. We could then just recycle the old part we replaced. But no. We need a new phone every year and it is the cool, new thing to get the latest phone especially if you have an Apple. It is a status symbol and becomes like a holiday for the consumer. Welcome to peak capitalism.
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I stand with companies on this issue.
I can fix some simple issues on my devices, but with electrical devices like air freshers, laptops or smartphones, I cannot fix them.
I sent my electrical devices to repair stores, and several times, they couldn't fix them and made me spend more money on them.
Phone and laptop repair stores tried to steal the data on my devices.
Repair stores are not reliable, and I cannot fix devices myself. Buying new products is my only option, but it is still a better option.

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If you are thinking just don't buy their products, remember that it's the lack of competition and closed ecosystems that enable this strat. Moreover, repair costs often outpace replacement costs as a result. The stranglehold is real. Planned obsolescence is but a symptom of a larger systemic problem. The best way to combat this right now, is a mandatory 10-year warranty for appliances that are reasonably expected to be used for that long or more, like it's done is EU.
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If people truly cared about repairability, companies would already allow it, because no one would buy unrepairable products, but since we live in a democracy where for some reason you got the power to force others to do what you want unilaterally and attack freedom, entitled people like you win.
Just make your own products. OH WAIT YOU CAN'T BECAUSE ITS EASIER TO FORCE OTHERS TO DO WHAT YOU WANT THAN ACTUALLY DO IT YOURSELF. You are pathetic

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Many here are suggesting laws and regulations that we need to FIGHT FOR! Laws and regulations are made by lawmakers, corporations are regulated by lawmakers, and lawmakers only listen to lobbyists. There is no change to the status quo without wiping money from politics and erasing pro business lawmakers from government. Local state and federal politics needs to go to the top of everyone's activism priorities.
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just curious. how many of us actually got decent results with warranties or coverage plans honestly, I think those are malicious practices. warranties/coverage are designed or written, so either deductible are just not worth the money or don't cover the important stuff.
even worst many of the products are designed to fail outside of warranty dates. so warranty time is what you expect the life time of products.

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There is FAR TOO MUCH ( over the top ) electronics in VERY simple household items, like kettles / toasters / air fryers / vacuum cleaners etc. when they break, the item can usually be repaired by simply bypassing all this ( junk ) electronics and hard wiring it to function again. just keep electronics where it is vital, such as computers, cellphones etc. ( from a repair cafe volunteer. DAVE )
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This is really nothing new, food and medicines last much longer than their expiration date but the additional testing to prove that would cost money and would not likely benefit the manufacturer. Just like my previous example, these processes usually have complicated reasons. Parts pairing can sometimes be needed as some times the parts are trimmed as a set in the manufacturing process.
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Louis Rossmann is fuming right now. Gluing instead of screwing is the ultimate middle finger from Apple. I also never heard of software hard coding an end of life, it sounds illegal, unless it's referring to ending support like Flash Player, but that doesn't make devices unusable. Just another reason to switch to Open Source if that's genuinely the state of the world in 2024.
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3: 55 the comment about denied updates does not belong in this video. Security updates are new work that are meant to fix a product and extend it's useful life. This is the opposite of deliberate obsolescence and is more like car makers paying to fix a manufacturing defect.
Apple using an update to deliberately slow down old phones should have been mentioned instead.

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I actually support the iPhone parts pairing. It helps prevent scalpers from replacing the original parts with knockoffs and then reselling at original price, while also selling the authentic parts at almost full price. I fell victim to such scheme during the Nokia days as we didn’t have an official Nokia store where I’m at. They swapped the battery and vibrator motor.
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You know what makes it hard to fight against these practices The monopoly some companies have. John Deere knows it can do whatever it wants, as their customers don't have a choice, it's either them or nothing. This is why competition is good for customers, as they have a choice between a company that allows them to repair their tools, and the other that doesn't.
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if you people think this is bad take a look at the triple A video games handle things. many companies don't want you to own a copy of the game you bought even when you buy the disc of the game. a while back Ubisoft told the whole gaming community get used to not owning your games as they pulled the crew from people libraries even from their consoles.
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