Pure Incompetence: 5,000 Pre-Built Gaming PC Filled with Mistakes (Skytech Mark 9)
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Date: 2022-10-23
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Comments and reviews: 15
David
I love these videos, and this is why casual builders can make decent money on the side building PCs for people, because they're online choices aren't great. The demand for prebuilts is absolutely crazy. I only do local builds (within 50ish miles), my only advertising is word of mouth, and it's not a very heavily populated area, but in six months I've done sixteen of them, and have had to turn down at least another seven or eight because they wanted custom water cooling or components I just couldn't track down. People want to get into PCs, but don't want to build for themselves, and some of it's our fault.
One young woman told me she didn't want to build it herself because of all the fire hazards. I'm like what fire hazards. She pulls up her search history and it's full of clickbait results about melting computers, exploding PSUs, and how 4090 will draw so much power you'll need a second PSU and it'll met your wires, and so on and so forth. She hadn't even watched most of the videos had just seen the titles and freaked out. I actually took the time to show her the GN reviews on a lot of the components she was worried about, but she was still too freaked. So I took the job, waved the labor fee, got her components, then stood there with her and walked her through it while she built it on her dining room table. She insisted on having a fire extinguisher nearby, but she did it, there was no fire, no sparks, and she had a good laugh afterwards, but we are doing something wrong when this is even a thing. She's not a dumbass, she's a smart young woman in college who just got spooked because it was something she was already nervous about and then we piled clickbait titles on top of that.
We gotta do better. We gotta explain that benchmarks while useful aren't indicative of any practical use case, that while there are going to be bad components the majority of them will work just fine, that your power bill will not go through the roof unless your running benchmarks day and night and that your PC cannot replace a personal space heater during winter. Even 13900k and 4090 combined will likely not break 500 watts sustained under practical use. That's a pretty weak space heater. I'd seen most of the titles she was talking about, but until I had seen it collected in one spot in her search history, it never dawned on me just how far we've strayed into the realm of Fox News and CNN as far as trying to make computers a thing of drama.
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I love these videos, and this is why casual builders can make decent money on the side building PCs for people, because they're online choices aren't great. The demand for prebuilts is absolutely crazy. I only do local builds (within 50ish miles), my only advertising is word of mouth, and it's not a very heavily populated area, but in six months I've done sixteen of them, and have had to turn down at least another seven or eight because they wanted custom water cooling or components I just couldn't track down. People want to get into PCs, but don't want to build for themselves, and some of it's our fault.
One young woman told me she didn't want to build it herself because of all the fire hazards. I'm like what fire hazards. She pulls up her search history and it's full of clickbait results about melting computers, exploding PSUs, and how 4090 will draw so much power you'll need a second PSU and it'll met your wires, and so on and so forth. She hadn't even watched most of the videos had just seen the titles and freaked out. I actually took the time to show her the GN reviews on a lot of the components she was worried about, but she was still too freaked. So I took the job, waved the labor fee, got her components, then stood there with her and walked her through it while she built it on her dining room table. She insisted on having a fire extinguisher nearby, but she did it, there was no fire, no sparks, and she had a good laugh afterwards, but we are doing something wrong when this is even a thing. She's not a dumbass, she's a smart young woman in college who just got spooked because it was something she was already nervous about and then we piled clickbait titles on top of that.
We gotta do better. We gotta explain that benchmarks while useful aren't indicative of any practical use case, that while there are going to be bad components the majority of them will work just fine, that your power bill will not go through the roof unless your running benchmarks day and night and that your PC cannot replace a personal space heater during winter. Even 13900k and 4090 combined will likely not break 500 watts sustained under practical use. That's a pretty weak space heater. I'd seen most of the titles she was talking about, but until I had seen it collected in one spot in her search history, it never dawned on me just how far we've strayed into the realm of Fox News and CNN as far as trying to make computers a thing of drama.
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Exia
You should have had my experience with nzxt... first prebuilt ever (cuz gpu shortage), i had the pc for about 8 months until one day it refused to power on. I rma d it, they exchanged my 3080 FE for a gigabyte card and claimed that was the issue. Strangly (not) when i got the pc back it still refused to power on (on then immediatly off within 1 second). When the pc was new i alerted nzxt that my power supply (NOT GPU) was whining at me. They said thats normal. Uhh in my experience its not, psu was evga g5 supernova 1000w. So naturally i want them to pay since its under warranty, so i rma d it again, and they said oh its your cpu and replaced it (allegedly), im sure you see where this is going because it returned again and still refused to power on. Naturally at this point my filters were distabled and i gave them hell for it. They basically agreed that they were UNABLE to fix my pc and built me a brand new one with 90% of the parts which i didnt choose. the main reason i chose nzxt was because i could soecifically choose which part and brand name would be in the pc. Dont buy from nzxt. Nuff said
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You should have had my experience with nzxt... first prebuilt ever (cuz gpu shortage), i had the pc for about 8 months until one day it refused to power on. I rma d it, they exchanged my 3080 FE for a gigabyte card and claimed that was the issue. Strangly (not) when i got the pc back it still refused to power on (on then immediatly off within 1 second). When the pc was new i alerted nzxt that my power supply (NOT GPU) was whining at me. They said thats normal. Uhh in my experience its not, psu was evga g5 supernova 1000w. So naturally i want them to pay since its under warranty, so i rma d it again, and they said oh its your cpu and replaced it (allegedly), im sure you see where this is going because it returned again and still refused to power on. Naturally at this point my filters were distabled and i gave them hell for it. They basically agreed that they were UNABLE to fix my pc and built me a brand new one with 90% of the parts which i didnt choose. the main reason i chose nzxt was because i could soecifically choose which part and brand name would be in the pc. Dont buy from nzxt. Nuff said
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Jeffrey
The more that I think about it, the more that I think if I owned an SI like skytech I would probably help an automated system to run these benchmarks and gather information about the system automatically and insert that into a database, and in cases like the memory speed doesn't show at least what was ordered or anything is thermal throttling during the testing then there would literally be no shipping label until the tests are run on the automated system and show that the issues are solved. It would take some work to setup something like that, but not a huge amount and what it would save would seem to be worth the time and money spent on it.
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The more that I think about it, the more that I think if I owned an SI like skytech I would probably help an automated system to run these benchmarks and gather information about the system automatically and insert that into a database, and in cases like the memory speed doesn't show at least what was ordered or anything is thermal throttling during the testing then there would literally be no shipping label until the tests are run on the automated system and show that the issues are solved. It would take some work to setup something like that, but not a huge amount and what it would save would seem to be worth the time and money spent on it.
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thisduderockz
i dont get it, how is it 5K???? i spent 2 minutes and used pcpartpicker and went 13th gen i9, with a AIO cooler, z690 motherboard, 32gb of ddr4, an 1844 RTX3090Ti, a 2TB nvme, 850w power supply and it only came out to 3640. thats about 1400 less than this computer. these system integrators do not save you any money. their markups are crazy. and they probably get their hardware at a discount from retail from the manufacturers to begin with.
i strongly believe these companies are more interested in being in the tech space with the glits and glamor and not actually interested in selling a quality product at a realistic price.
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i dont get it, how is it 5K???? i spent 2 minutes and used pcpartpicker and went 13th gen i9, with a AIO cooler, z690 motherboard, 32gb of ddr4, an 1844 RTX3090Ti, a 2TB nvme, 850w power supply and it only came out to 3640. thats about 1400 less than this computer. these system integrators do not save you any money. their markups are crazy. and they probably get their hardware at a discount from retail from the manufacturers to begin with.
i strongly believe these companies are more interested in being in the tech space with the glits and glamor and not actually interested in selling a quality product at a realistic price.
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John
That's awful! It's all beat up n whatnot. I know 10 year kids that can do better! For 5 G's I could build one really nice PC and have money left over to start another.. PRETTY SAD! It's really NOT hard to build a PC these days. Huge rookie mistakes made by people that don't care. Edit: I was just watching and thinking maybe most of this damage was caused by the shipping company and a lack of care handling the package. I still don't think it's a good idea to ship a PC with a GPU as large as a 3090Ti actually installed. If you're not competent enough to take off the side panel and pop in it yourself maybe go by an xbox.
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That's awful! It's all beat up n whatnot. I know 10 year kids that can do better! For 5 G's I could build one really nice PC and have money left over to start another.. PRETTY SAD! It's really NOT hard to build a PC these days. Huge rookie mistakes made by people that don't care. Edit: I was just watching and thinking maybe most of this damage was caused by the shipping company and a lack of care handling the package. I still don't think it's a good idea to ship a PC with a GPU as large as a 3090Ti actually installed. If you're not competent enough to take off the side panel and pop in it yourself maybe go by an xbox.
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No,
Few years back my company bought me a prebuilt workstation from Cyberpower. The hardware was all great, but my god- they hadn't plugged in any of the connectors for the H110i cooler. None of them. The fans were unplugged. The pump was unplugged. They routed all the wires to the back of the board and just taped them there. Even the USB plug for the pump- they ran that one over to where the USB header was, but they'd used all the 2.0 headers and didn't bother to put the 3.0-2.0 converter in so they could plug in the pump. Just absolute shit workmanship, and we'd paid extra for professional cable management.
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Few years back my company bought me a prebuilt workstation from Cyberpower. The hardware was all great, but my god- they hadn't plugged in any of the connectors for the H110i cooler. None of them. The fans were unplugged. The pump was unplugged. They routed all the wires to the back of the board and just taped them there. Even the USB plug for the pump- they ran that one over to where the USB header was, but they'd used all the 2.0 headers and didn't bother to put the 3.0-2.0 converter in so they could plug in the pump. Just absolute shit workmanship, and we'd paid extra for professional cable management.
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alansaladan
I would love to see a video comparing what level of performance it came into you office with vs a mechanically repaired (fan placement & position, and un-bent cooler maybe[if that contributed to the heat level]) vs turning on camp and other bios tweaks vs adding a contact frame and better thermal compound vs adding an aio. Essentially, here is what you sent us vs the potential of the machine short of extreme overclocking or cpu lapping (what an average competent user can do)
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I would love to see a video comparing what level of performance it came into you office with vs a mechanically repaired (fan placement & position, and un-bent cooler maybe[if that contributed to the heat level]) vs turning on camp and other bios tweaks vs adding a contact frame and better thermal compound vs adding an aio. Essentially, here is what you sent us vs the potential of the machine short of extreme overclocking or cpu lapping (what an average competent user can do)
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Keith
These system builders need to teach their workers to look for throttling on the components or bake in something into their testing scripts so that a system fails if there is throttling. With the new AMD 7000 and Intel Raptor Lake CPUs I expect this to be an even more likely issue as companies will not be able go by temps very much as the chips run so hot by design. It will be interesting to see how companies handle or most likely do not handle the heat and power of the new chips.
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These system builders need to teach their workers to look for throttling on the components or bake in something into their testing scripts so that a system fails if there is throttling. With the new AMD 7000 and Intel Raptor Lake CPUs I expect this to be an even more likely issue as companies will not be able go by temps very much as the chips run so hot by design. It will be interesting to see how companies handle or most likely do not handle the heat and power of the new chips.
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FrightRanker
You know, there really was a day when Alienware was brilliant and getting a prebuilt (BTO, as we called it) meant you were getting something special, and worth the premium.
Now...man. Coming from Japan, where they did astonishingly good BTO PCs via DosPara and co, this is incredible.
I remember having a situation where my PC was taking 3 days longer than expected, so they bumped me up from a 4700 (I think?) to a an Extreme, and threw in a fancy Fatality soundcard.
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You know, there really was a day when Alienware was brilliant and getting a prebuilt (BTO, as we called it) meant you were getting something special, and worth the premium.
Now...man. Coming from Japan, where they did astonishingly good BTO PCs via DosPara and co, this is incredible.
I remember having a situation where my PC was taking 3 days longer than expected, so they bumped me up from a 4700 (I think?) to a an Extreme, and threw in a fancy Fatality soundcard.
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Le
I feel like these mistakes systems don't represent the usual product. Same thing with the 100 degree MSI pc like a year ago. These systems are usually fine. It's just GN got unlucky with lemons. Not sure if reviewing a broken pc is of any use to the public other than entertainment and it definitely casts a shadow on what can often be fine 95+% of the time. About the same amount of times you'd have trouble with one or several components in a DIY build.
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I feel like these mistakes systems don't represent the usual product. Same thing with the 100 degree MSI pc like a year ago. These systems are usually fine. It's just GN got unlucky with lemons. Not sure if reviewing a broken pc is of any use to the public other than entertainment and it definitely casts a shadow on what can often be fine 95+% of the time. About the same amount of times you'd have trouble with one or several components in a DIY build.
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StrayHALO_MAN
I'm looking to buy a 5000 prebuilt from skytech since my last one that I've had since 2016 was just great and I still use it now, but the cases are not what I want and the RTX 4090 is not in them yet plus I'm waiting on that card to get it's issues straightened out.
Probably just going to buy the parts separate and build it myself since I want the Cougar panzer max full pc tower but also this video showed me how the mighty has fallen.
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I'm looking to buy a 5000 prebuilt from skytech since my last one that I've had since 2016 was just great and I still use it now, but the cases are not what I want and the RTX 4090 is not in them yet plus I'm waiting on that card to get it's issues straightened out.
Probably just going to buy the parts separate and build it myself since I want the Cougar panzer max full pc tower but also this video showed me how the mighty has fallen.
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Indiexanna
Part picked the PC myself on local store website, only costs me 4000 total and that already includes :
- Switching the motherboard from Prime Z690-P WIFI to Prime Z790-P WIFI CSM because the shop doesn't sell the Prime Z690-P WIFI
- Putting a 1TB 980PRO on the list since we don't know what's under that M.2 shield
- Switching the PSU from MWE Gold 850 V2 to MWE Gold 1050 V2 because the shop doesn't sell the MWE Gold 850 V2
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Part picked the PC myself on local store website, only costs me 4000 total and that already includes :
- Switching the motherboard from Prime Z690-P WIFI to Prime Z790-P WIFI CSM because the shop doesn't sell the Prime Z690-P WIFI
- Putting a 1TB 980PRO on the list since we don't know what's under that M.2 shield
- Switching the PSU from MWE Gold 850 V2 to MWE Gold 1050 V2 because the shop doesn't sell the MWE Gold 850 V2
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Jean-Francois
Only comment i will say, the clam bracket stuff for the fan is so bad that i will never buy this kind of heatsink / cpu cooler ever, PLZ man talk about 3d printable bracket whit screw or something this Enginering are so bad if you shake the case 100% chance are that the fan will fall off in at bottom of the case. and render this pc useless.And 2 make an arrow (some vendors are already using this) for airflow direction
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Only comment i will say, the clam bracket stuff for the fan is so bad that i will never buy this kind of heatsink / cpu cooler ever, PLZ man talk about 3d printable bracket whit screw or something this Enginering are so bad if you shake the case 100% chance are that the fan will fall off in at bottom of the case. and render this pc useless.And 2 make an arrow (some vendors are already using this) for airflow direction
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Linus
The Noctua DH15 s outer fan is not compatible with most motherboard s RAM. They do not recommend installing it to the left of the tower either. I ordered a 120mm (square) Noctua fan separately for 32 at their suggestion. It will stick out the case. I m sure the builders (employees with no discretion) did not have that option. There is no excuse for hooking it up to blow air in opposition of the other fan.
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The Noctua DH15 s outer fan is not compatible with most motherboard s RAM. They do not recommend installing it to the left of the tower either. I ordered a 120mm (square) Noctua fan separately for 32 at their suggestion. It will stick out the case. I m sure the builders (employees with no discretion) did not have that option. There is no excuse for hooking it up to blow air in opposition of the other fan.
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RedRingOfDead
I as a consumer. Can build a far better pc for 5k.
You as Steve can build a far better pc for 5k.
The cable management is solid. The hot glue is a stab in the stomach.
Also pretty sure the technicians don't really love thier job. If they did they did a better job of the build.
Thanks again for this quality content.
See you today when you're live. Will be fun
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I as a consumer. Can build a far better pc for 5k.
You as Steve can build a far better pc for 5k.
The cable management is solid. The hot glue is a stab in the stomach.
Also pretty sure the technicians don't really love thier job. If they did they did a better job of the build.
Thanks again for this quality content.
See you today when you're live. Will be fun
reply
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