5 Scams Your Car Mechanic Doesnt Want You to Know
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Date: 2019-05-28
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Comments and reviews: 9
Rane Fisher
To start my dad is friends with a Justy enthusiast who recommended a specific kind of seal with the right diameter. He said that other seals will fit, but this specific one is the only one that doesnt leak over time. When I bought my 93 Subaru Justy it had an oil leak that was common. I cant remember the name of the location, but it was behind all of my pulleys and closer to the top of my engine. Working to get it out after two hours, we couldnt get it. I think it was behind my timing belt and and nothing would budge. We decided to go to the only mechanic in town that will do the job. I went to them and confronted them on exactly what I needed done and it has to be this seal and no other. When I went to go pickup the car I learned that they had to take the engine out which I understood, and apparently my part was wrong and instead of calling me they went ahead and bought their own seal to put it in. I was pissed They then started to talk down to me saying that I was wrong the whole time and that my part was either too small or too big. I should have said that is not enough and that I wanted to see them put in my seal. They charged me like 450 for the job plus the bogus seal kit that wasnt necessary.
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To start my dad is friends with a Justy enthusiast who recommended a specific kind of seal with the right diameter. He said that other seals will fit, but this specific one is the only one that doesnt leak over time. When I bought my 93 Subaru Justy it had an oil leak that was common. I cant remember the name of the location, but it was behind all of my pulleys and closer to the top of my engine. Working to get it out after two hours, we couldnt get it. I think it was behind my timing belt and and nothing would budge. We decided to go to the only mechanic in town that will do the job. I went to them and confronted them on exactly what I needed done and it has to be this seal and no other. When I went to go pickup the car I learned that they had to take the engine out which I understood, and apparently my part was wrong and instead of calling me they went ahead and bought their own seal to put it in. I was pissed They then started to talk down to me saying that I was wrong the whole time and that my part was either too small or too big. I should have said that is not enough and that I wanted to see them put in my seal. They charged me like 450 for the job plus the bogus seal kit that wasnt necessary.
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Chris Oliver
I am a service advisor at a Toyota dealer, and I will say I agree with you, if you are honest and upfront with your customers, they will come back. I believe in Toyotas products, I pop the hood with the customer, show them around the engine, let them know exactly what we will look at, and even point things if i see them, for instance, had a 2001 prius roll in, and the brake fluid was black, like no lie, BLACK, I did not feel bad at all advising the customer that she needed to change her brake fluid, been coming to us since 2004, and never once had it changed. I have seen a lot of advisors/techs come and go who were dishonest, wanted to make a quick buck, and drive good customers away. Honesty is always the best practice. And at the end of the day, I feel good knowing I actually helped someone keep a big part of their lives keep on going on Toyota strong
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I am a service advisor at a Toyota dealer, and I will say I agree with you, if you are honest and upfront with your customers, they will come back. I believe in Toyotas products, I pop the hood with the customer, show them around the engine, let them know exactly what we will look at, and even point things if i see them, for instance, had a 2001 prius roll in, and the brake fluid was black, like no lie, BLACK, I did not feel bad at all advising the customer that she needed to change her brake fluid, been coming to us since 2004, and never once had it changed. I have seen a lot of advisors/techs come and go who were dishonest, wanted to make a quick buck, and drive good customers away. Honesty is always the best practice. And at the end of the day, I feel good knowing I actually helped someone keep a big part of their lives keep on going on Toyota strong
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Robert Neice
You know Ive apprenticed all over us from NY to AK to AZ. Ive seen the same thing all over every shop. crooks. I got tired of it and started my own business as a 24/7 mobile mechanic. .now yes I still have a lot to learn but I always will. I figured why set a price on my labor let the customer set it. pay me what you think is fair So far Ive been doing great almost to a point where I need to hire someone. . but theres a great chance it can hurt me as well. we all just have to have faith in each other. Just saved someone over 2k the shop told them they need a new driveline which cost 1k alone I went to autozone gave me my commercial discount and they paid 400 brand new I made 100 bucks to switch it out for them. its true there are many many crooked mechanics out there But have faith there are still good honest upfront ones too.
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You know Ive apprenticed all over us from NY to AK to AZ. Ive seen the same thing all over every shop. crooks. I got tired of it and started my own business as a 24/7 mobile mechanic. .now yes I still have a lot to learn but I always will. I figured why set a price on my labor let the customer set it. pay me what you think is fair So far Ive been doing great almost to a point where I need to hire someone. . but theres a great chance it can hurt me as well. we all just have to have faith in each other. Just saved someone over 2k the shop told them they need a new driveline which cost 1k alone I went to autozone gave me my commercial discount and they paid 400 brand new I made 100 bucks to switch it out for them. its true there are many many crooked mechanics out there But have faith there are still good honest upfront ones too.
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Miri Golden
Firestone Complete Autocare are complete scammers. Every time I went in for an oil change on my 07 Yaris, they played the game where they took me to the back to show me a horrible dangerous and immediate problem that I had to fix. I always declined. Every time it was something different and every time it was something that would cost 900-1000 to fix. They once told me my tire (that was under warranty somewhere else) had a huge hole that urgently needed to be fixed only to be told by my tire people that there was no hole. Also, Firestone was the only place where my tires had nails in them at every oil change. Ive been to so many oil change places before and after Firestone and never had any nails in my tires. It really makes me wonder if Firestone has a bucket full of nails to put into customers tires.
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Firestone Complete Autocare are complete scammers. Every time I went in for an oil change on my 07 Yaris, they played the game where they took me to the back to show me a horrible dangerous and immediate problem that I had to fix. I always declined. Every time it was something different and every time it was something that would cost 900-1000 to fix. They once told me my tire (that was under warranty somewhere else) had a huge hole that urgently needed to be fixed only to be told by my tire people that there was no hole. Also, Firestone was the only place where my tires had nails in them at every oil change. Ive been to so many oil change places before and after Firestone and never had any nails in my tires. It really makes me wonder if Firestone has a bucket full of nails to put into customers tires.
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Josh McLean
Doesnt do any good. Theyll rip you off anyway. I had an oil pickup tube seal go bad in my 05 Sierra Denali. I told the guy what the problem was so he didnt even have to diagnose it. He told me 480 on the phone. When i picked the truck up he told me he had to fix a small coolant leak, and had tested the system to ensure that I was correct. Which I guess is fine, but somehow those two extra things inflated my bill to 780. This is after i specifically asked him to only fix the pickup tube seal. I argued with him for a while, but what do you do? He has my keys and I need my truck. I guess I could throw a stink but who has time for that? Oh by the way it was Precision Auto Repair in Mountain Home, AR.
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Doesnt do any good. Theyll rip you off anyway. I had an oil pickup tube seal go bad in my 05 Sierra Denali. I told the guy what the problem was so he didnt even have to diagnose it. He told me 480 on the phone. When i picked the truck up he told me he had to fix a small coolant leak, and had tested the system to ensure that I was correct. Which I guess is fine, but somehow those two extra things inflated my bill to 780. This is after i specifically asked him to only fix the pickup tube seal. I argued with him for a while, but what do you do? He has my keys and I need my truck. I guess I could throw a stink but who has time for that? Oh by the way it was Precision Auto Repair in Mountain Home, AR.
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Emily Yosten
Hello I had a recall of my 2011 Kia Sportage which involved a complete engine replacement. Ever since the recall I have had a leak. I have gone to two different shops and they have told us different things. One told us that the timing cover is leaking and needs to be replaced and they have quoted around 1084 dollars in repair. Another shop says that it is the crank shaft girdle that is causing the leak. How can I distinguish what the actual problem is? I am hesitant to pay another shop 100 dollars to do diagnostics for them just to give a conflicting answer. Would a blue driver Bluetooth pro OBDII Scan tool be able to detect the problem? Thank you for your helpful video
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Hello I had a recall of my 2011 Kia Sportage which involved a complete engine replacement. Ever since the recall I have had a leak. I have gone to two different shops and they have told us different things. One told us that the timing cover is leaking and needs to be replaced and they have quoted around 1084 dollars in repair. Another shop says that it is the crank shaft girdle that is causing the leak. How can I distinguish what the actual problem is? I am hesitant to pay another shop 100 dollars to do diagnostics for them just to give a conflicting answer. Would a blue driver Bluetooth pro OBDII Scan tool be able to detect the problem? Thank you for your helpful video
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Marc Mescher
Yep, the factory recalls are a perfect way for dealers to rip you off. I received a recall on a Nissan pick-up and scheduled an appointment for the repair. The service writer came out after they had the truck for about 30 minutes (the time they told me it would take for the recall issue repair) with a list of things that needed service. I told him I wasnt interested and just wanted the recall work done. He said they didnt have the replacement part for the recalled item. I think all the customers in the service waiting area may have gotten a little nervous with my response to the we dont have the part comment. DONT TAKE YOUR CAR TO A DEALER FOR ANY SERVICE.
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Yep, the factory recalls are a perfect way for dealers to rip you off. I received a recall on a Nissan pick-up and scheduled an appointment for the repair. The service writer came out after they had the truck for about 30 minutes (the time they told me it would take for the recall issue repair) with a list of things that needed service. I told him I wasnt interested and just wanted the recall work done. He said they didnt have the replacement part for the recalled item. I think all the customers in the service waiting area may have gotten a little nervous with my response to the we dont have the part comment. DONT TAKE YOUR CAR TO A DEALER FOR ANY SERVICE.
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SoundYogi
In 1995 I owned a repair shop. I also had a 1993 Nissan Altima with was still under warranty. I brought it to the dealership for them to replace the ignition switch. The service advisor told me I had to have the timing belt replaced at the current mileage. (60k). because if that broke it would cause extensive damage to the engine. Keep in mind I was wearing my mechanics clothes at the time. I asked him if he was sure about that several times. He said without a doubt and quoted me price. Imagine my saying, thats funny I have a timing CHAIN So you dont have to be a woman to get scammed. Btw. best car I ever owned.
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In 1995 I owned a repair shop. I also had a 1993 Nissan Altima with was still under warranty. I brought it to the dealership for them to replace the ignition switch. The service advisor told me I had to have the timing belt replaced at the current mileage. (60k). because if that broke it would cause extensive damage to the engine. Keep in mind I was wearing my mechanics clothes at the time. I asked him if he was sure about that several times. He said without a doubt and quoted me price. Imagine my saying, thats funny I have a timing CHAIN So you dont have to be a woman to get scammed. Btw. best car I ever owned.
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Anthony Chupp
Big O Tires barely had my 2006 Chrysler T&C 3. 3L Base model in for an alignment, and said my inner tie rods need replaced, however, I jacked up the front end, moved the tires and checked for play. Both tires moved in sync without play. Without having yet taking the wheels off, and taking out the tie rod ends from the steering knuckle to check for play then, theres no leaks from the bellows boot, the tie rods themselves, along with the undercarriage, look emasculate. I do need an alignment bc theres a sharp pull to the right, but I highly doubt that my inner rods need replaced. Any comments?
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Big O Tires barely had my 2006 Chrysler T&C 3. 3L Base model in for an alignment, and said my inner tie rods need replaced, however, I jacked up the front end, moved the tires and checked for play. Both tires moved in sync without play. Without having yet taking the wheels off, and taking out the tie rod ends from the steering knuckle to check for play then, theres no leaks from the bellows boot, the tie rods themselves, along with the undercarriage, look emasculate. I do need an alignment bc theres a sharp pull to the right, but I highly doubt that my inner rods need replaced. Any comments?
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