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zakruti.com » IT - Software » PC World
Detective Gordon Seeks Person Of Interest In -Gamers Nexus Case

Detective Gordon Seeks Person Of Interest In -Gamers Nexus Case

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Rating: 4.0; Vote: 1
An all-points bulletin has been issued by the PC InterNet Police to track down a person of interest who might have or might not have damaged a Gigabyte motherboard, returned it to Newegg, who then sold it to Stephen Burkes of -Gamers Nexus
Date: 2022-03-15

Comments and reviews: 10


Because I consider the non-observance of the guarantees a very serious misdemeanor, I expected a more serious attitude on your part. -
I believe that you have security cameras in all areas of your stores and you could very easily prove that your customers are lying and you would have taken legal action against them for defamation. Because this did not happen I no longer believe that the law is on the part of the customers who are protesting. -
I really hope you find out where the product management error is and which may have confused what was received for recycling with what was used for resale. -
Such mistakes happen. Rare but they happen. -
But what never happens is the refusal to fulfill the obligations arising from a given guarantee. -
Obviously your customers did not confuse the recyclable products with the used-unsealed ones. You obviously received money for defective products and then refused to replace them or return their value. -
If nothing else I expected to hear at least an apology and see a case-by-case review of the RMA of those customers who are protesting in order to meet the demands of those who are eligible. Given that some products may indeed have been used in a way that is not covered by the warranty. -
Trust is two-way which means that in order for customers to trust you you have to trust them too. -
Good luck with any of your choices!

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Gordon, you are absolutely right on all counts! Again, points out the complete absurdity, the complete ridiculousness of how things have gone, in general, with respect to everything. Be it a damaged motherboard; how that was handled before Steve got it; the cost of a single GPU in today's market; flooding the market with product fillers that really should not have been manufactured. And the list goes on. It is the hype train taken to the next level; the next level where common sense goes out the window. I applaud Gordon for taking a respectful and yet hilarious spin and realistic way at looking at this entire issue.
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A road runner ran up behind the nerd installing the CPU, proclaimed 'meep meep' at high volume and sped away before the aforementioned nerd could react to the CPU falling out of their hand and into the socket with the corner striking the pins as it settled. Put out an all internet bulletin for this wily nerd!
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Yes, someone, probably without much thought about it, caused a chain event that might very well be the final blow for Newegg. Something I didn't hear anyone say yet: Newegg might have gotten 1000 dollars from this motherboard, how do you know the original buyer got his money back?
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I know it's a joke but it actually does raise a good point, which is, how on earth did that specific damage happen to that board? It's a little bizarre.
The whole saga with customer service mistakes and so on that happened after is the rest of the story.

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I mean if anything I'm more upset about the Newegg customer service story, if they're true of course. As for the damaged product, ehh, one can assume all they want, but there's always gonna be those people that trying to -game- the system, if you will.
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Call. Columbo, Monk, Psych, Spencer for Hire, Nancy Drew, Maigret, Poirot, Scooby-Doo, Carmen San Diego, Sam Spade, or Nero Wolfe to investigate - I suspect the Butler, Florence the maid, or Mr. Belvedere-.
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Love ur stuff Gordon but don't be to fast and assume that the -Person of interest- got his money back, he may be waiting for Newegg to fix it and he may already paid the 100$ for the repair: P
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Honestly, it could've been the Newegg guy. Dropped the CPU on the board after he had already reported it working. Newegg isn't the same company it used to be and they didn't care, until now.
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For a time, I worked in a community college computer lab where students built and disassembled computers. This looks like a student's handy work. Great job as always Gordon.
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