Worst So Far: iBUYPOWER Pre-Built Gaming PC Slate MR1004 Review
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Date: 2021-05-30
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Comments and reviews: 9
Fievel4
Please Steve do me a favor at the end of this series. Please point out how almost criminal it is that out of the box Dell sets their BIOS to disable S.M.A.R.T. That the only reason to do this is that I can think of is so that if the hard drive goes bad before the warranty is up they client isn't notified of the problem until it totally dies and data recovery is no longer possible and hopefully the warranty has expired. This is borderline criminal by going out of their way to disable a key feature that advices their customers about a problem with their hardware while there might still be time to save their important data. If you reset the BIOS to defaults it turns off S.M.A.R.T reporting. I have also found cases while repairing computers that after updating the bios on a dell system that I know I turned S.M.A.R.T on I would come back after the BIOS update to find S.M.A.R.T disabled again. This is a willful attempt to hide potential hardware problems from the customer so that they can avoid paying out to replace the bad hard drives. Personally I find this type of behavior from a large company absolutely disgusting. Instead of the customer being given the option to backup their data they instead are told it need to go out to a data recovery company where the repair costs come out to be 2x to 10x the cost of the computer itself. I have never owned a Dell, mainly because I build my own and I don't usually bother with laptops, but if I did I would love for a class action lawsuit to be brought up on this willful attempt to weasel their way out of their legal rights to repair the broken stuff they sell.
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Please Steve do me a favor at the end of this series. Please point out how almost criminal it is that out of the box Dell sets their BIOS to disable S.M.A.R.T. That the only reason to do this is that I can think of is so that if the hard drive goes bad before the warranty is up they client isn't notified of the problem until it totally dies and data recovery is no longer possible and hopefully the warranty has expired. This is borderline criminal by going out of their way to disable a key feature that advices their customers about a problem with their hardware while there might still be time to save their important data. If you reset the BIOS to defaults it turns off S.M.A.R.T reporting. I have also found cases while repairing computers that after updating the bios on a dell system that I know I turned S.M.A.R.T on I would come back after the BIOS update to find S.M.A.R.T disabled again. This is a willful attempt to hide potential hardware problems from the customer so that they can avoid paying out to replace the bad hard drives. Personally I find this type of behavior from a large company absolutely disgusting. Instead of the customer being given the option to backup their data they instead are told it need to go out to a data recovery company where the repair costs come out to be 2x to 10x the cost of the computer itself. I have never owned a Dell, mainly because I build my own and I don't usually bother with laptops, but if I did I would love for a class action lawsuit to be brought up on this willful attempt to weasel their way out of their legal rights to repair the broken stuff they sell.
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Scott
I bought a top tier PC from Ibuypower back in 2009 that was was damaged and wouldn't even boot I sent it back for Repair....and they didn't even bother to fix the damage but got it to boot and sent it back to me. A damaged case and cracked Plexiglas door with the wrong version of Win XP that the windows key wouldn't work for. Even the disk was the wrong one so I couldn't reinstall the right version. I returned it for a FULL refund after they told me it was just cosmetic damage and offered some money to try to shut me up. Went to Cyber power and got two upper mid-range pcs that had no issues out of box and still run today. Just got my 2 new cyberpower pcs a week apart due to Vid Card shortages the first one had the RGB fans connected wrong and couldn't be color changed, and the Gforce experience program had to be uninstalled and reinstalled and I had to get Aura Sync from Asus to even change the colors once I had the fans on the correct header. Second PC arrived with the same software issues but correctly wired to the RGB header. Oh Yeah had to update the graphics drivers on both pcs no biggie on that. I still think Cyberpower has a way better case selection with several High Air flow cases at reasonable prices where all Ibuypower had was all glass furnaces pretending to be pc cases like you got. I will take the no damage and minor software issues. The one misplaced wire over the mess you got and I had before from IBP. I give CP a B- this time and an A+ last time they win hands down.
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I bought a top tier PC from Ibuypower back in 2009 that was was damaged and wouldn't even boot I sent it back for Repair....and they didn't even bother to fix the damage but got it to boot and sent it back to me. A damaged case and cracked Plexiglas door with the wrong version of Win XP that the windows key wouldn't work for. Even the disk was the wrong one so I couldn't reinstall the right version. I returned it for a FULL refund after they told me it was just cosmetic damage and offered some money to try to shut me up. Went to Cyber power and got two upper mid-range pcs that had no issues out of box and still run today. Just got my 2 new cyberpower pcs a week apart due to Vid Card shortages the first one had the RGB fans connected wrong and couldn't be color changed, and the Gforce experience program had to be uninstalled and reinstalled and I had to get Aura Sync from Asus to even change the colors once I had the fans on the correct header. Second PC arrived with the same software issues but correctly wired to the RGB header. Oh Yeah had to update the graphics drivers on both pcs no biggie on that. I still think Cyberpower has a way better case selection with several High Air flow cases at reasonable prices where all Ibuypower had was all glass furnaces pretending to be pc cases like you got. I will take the no damage and minor software issues. The one misplaced wire over the mess you got and I had before from IBP. I give CP a B- this time and an A+ last time they win hands down.
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kimnice
I bought my last pre-built PC little over 20 years ago. There was nothing wrong in the build quality, but the thing kept crashing in 3D accelerated games. Tested different drivers, but it didn't solve the issue. After three months they hadn't figured out what was causing these issues. Then I made some online research and found out that the motherboard chipset (ALi) was incompatible with the graphics card (Nvidia Riva TNT2 M64). They offered 3DFX Voodoo 3 3000 as replacement. I accepted..don't know was it a fair trade, but I were just so fed up and wanted to play some games.
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I bought my last pre-built PC little over 20 years ago. There was nothing wrong in the build quality, but the thing kept crashing in 3D accelerated games. Tested different drivers, but it didn't solve the issue. After three months they hadn't figured out what was causing these issues. Then I made some online research and found out that the motherboard chipset (ALi) was incompatible with the graphics card (Nvidia Riva TNT2 M64). They offered 3DFX Voodoo 3 3000 as replacement. I accepted..don't know was it a fair trade, but I were just so fed up and wanted to play some games.
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SubZtx
Looking at this video I am seriously thinking this was a returned unit. The red flag is no internal foam packing inside the case. Also the fact the PCIE port was bent AND the io port plate wasn't level, the missing screw at the top almost looked like somebody took it out or something. I bought an ibuypower from Bestbuy that had a 3070 in it earlier this year. It had the packing inside and everything actually looked nice in it. Only issue I found was XMP wasn't set in the bios like yours.
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Looking at this video I am seriously thinking this was a returned unit. The red flag is no internal foam packing inside the case. Also the fact the PCIE port was bent AND the io port plate wasn't level, the missing screw at the top almost looked like somebody took it out or something. I bought an ibuypower from Bestbuy that had a 3070 in it earlier this year. It had the packing inside and everything actually looked nice in it. Only issue I found was XMP wasn't set in the bios like yours.
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Richard
Looking at their subreddit they've had a LOT of issues with video cards that are dead on arrival. I've been saying they need to ship them separately or in their own box and avoid the exact issues you're seeing here. Even with the inflatable packaging they sometimes use this is still happening. This is the worst I've seen though with all that physical damage.
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Looking at their subreddit they've had a LOT of issues with video cards that are dead on arrival. I've been saying they need to ship them separately or in their own box and avoid the exact issues you're seeing here. Even with the inflatable packaging they sometimes use this is still happening. This is the worst I've seen though with all that physical damage.
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Captain
OMG. Where is iBUYPOWER Quality Control. I think this was built on s Friday 10 minutes before clocking out. This is an absolute disgrace from them and could have caused an housefire. I always suggest people to get all prebuilds checked over when delivered before even switching on. This is definitely a name and shame video so SHAME ON YOUiBUYPOWER!!!
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OMG. Where is iBUYPOWER Quality Control. I think this was built on s Friday 10 minutes before clocking out. This is an absolute disgrace from them and could have caused an housefire. I always suggest people to get all prebuilds checked over when delivered before even switching on. This is definitely a name and shame video so SHAME ON YOUiBUYPOWER!!!
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Joos0crazy
This is so strange, my experience with my iBuyPower PC I ordered a couple years back for 1200 USD was honestly put together very well. It's saddening to see this is what you guys had to deal with.
Spec I ordered : i5-8400, 16gb DDR4 2666, 1tb HDD, 500gb SSD. The case I got was not great admittedly, 1 intake on the bottom 1 exhaust in back.
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This is so strange, my experience with my iBuyPower PC I ordered a couple years back for 1200 USD was honestly put together very well. It's saddening to see this is what you guys had to deal with.
Spec I ordered : i5-8400, 16gb DDR4 2666, 1tb HDD, 500gb SSD. The case I got was not great admittedly, 1 intake on the bottom 1 exhaust in back.
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Iain
You can tell how cheap a budget that motherboard is made to when they use laptop style CMOS battery instead of of a coin cell holder and im pretty sure there is enough space on the board for one. Good look when that rubs out unless there is a laptop standard you can buy online easily.
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You can tell how cheap a budget that motherboard is made to when they use laptop style CMOS battery instead of of a coin cell holder and im pretty sure there is enough space on the board for one. Good look when that rubs out unless there is a laptop standard you can buy online easily.
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Nanolfo
My previous pc was an Acer aspire from 2017, it was good value at the time, it worked very well out of box, and all the components were standard sizes, maybe you could see if they still are still built well these days? (If they even make mid-range pre-builts anymore)
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My previous pc was an Acer aspire from 2017, it was good value at the time, it worked very well out of box, and all the components were standard sizes, maybe you could see if they still are still built well these days? (If they even make mid-range pre-builts anymore)
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