United Airlines 787-10 Polaris Business Class Review
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Date: 2023-08-28
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Comments and reviews: 30
Awesome
I was flying with Alaska from LAX back to SEA on a school trip and there was about an 11 hour delay, since we got to the airport early that day and the flight I was on didn't leave until 8 at night. The aircraft that was supposed to be used for the flight broke down so they had to take it out of service. There was a lot of back and forth conversation between the airline's ticketing department and the chaperones to try to figure out flights for us ranging from flights on a different airline to getting a different plane with Alaska to take us to Seattle. Eventually, the chaperones and us were all split into 5 groups to take flights back that day and the next day. One group went to Long Beach and took a Jet Blue flight back to Seattle. My group went to Orange County and took a Red Eye on Alaska back to Seattle. The other three groups stayed at a hotel near the airport and got flights back the next day. We did get traveling discount vouchers for future flights with Alaska and during the time at LAX and Orange County we got food vouchers from Alaska as well which was nice.
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I was flying with Alaska from LAX back to SEA on a school trip and there was about an 11 hour delay, since we got to the airport early that day and the flight I was on didn't leave until 8 at night. The aircraft that was supposed to be used for the flight broke down so they had to take it out of service. There was a lot of back and forth conversation between the airline's ticketing department and the chaperones to try to figure out flights for us ranging from flights on a different airline to getting a different plane with Alaska to take us to Seattle. Eventually, the chaperones and us were all split into 5 groups to take flights back that day and the next day. One group went to Long Beach and took a Jet Blue flight back to Seattle. My group went to Orange County and took a Red Eye on Alaska back to Seattle. The other three groups stayed at a hotel near the airport and got flights back the next day. We did get traveling discount vouchers for future flights with Alaska and during the time at LAX and Orange County we got food vouchers from Alaska as well which was nice.
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happy
Well I'm very glad you did acknowledge safety first as much as delays can be upsetting. In saying that you are right that the pilots should give updates to the passengers even though it looks like the flight attendant did it on their behalf. I also noticed that when the flight attendant was making the disembark of the plane announcement he never apologized. But glad you finally made it and the 787-10 is a very nice aircraft. An apology goes a long way sometimes and it was nice to see them offer you something as compensation without having to ask so great job there.
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Well I'm very glad you did acknowledge safety first as much as delays can be upsetting. In saying that you are right that the pilots should give updates to the passengers even though it looks like the flight attendant did it on their behalf. I also noticed that when the flight attendant was making the disembark of the plane announcement he never apologized. But glad you finally made it and the 787-10 is a very nice aircraft. An apology goes a long way sometimes and it was nice to see them offer you something as compensation without having to ask so great job there.
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les
As for your middle east comment. I'm guessing you've never taken a middle eastern airline's business class. This noted business class looks like a passage. Try Emrates to anywhere in the world. Now that's business class. I haven't been on a British Airways business class flight in 15 years, so Emirate's does it for me. It's pretty hard to fly anyone else once you've tried Emirates.
Good luck on that United business class.
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As for your middle east comment. I'm guessing you've never taken a middle eastern airline's business class. This noted business class looks like a passage. Try Emrates to anywhere in the world. Now that's business class. I haven't been on a British Airways business class flight in 15 years, so Emirate's does it for me. It's pretty hard to fly anyone else once you've tried Emirates.
Good luck on that United business class.
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Douglas
Jen thanks for the prompts to maintenance. As a mechanic for over 50 years having had to ground my share of aircraft its not something we revel in. The pilots (of which I am one) get all the glory, but without us and our ass cracks hanging out trying to rectify the problem the pilots would be sucking their thumbs weeping about their duty time issues. You do a great job on your videos.
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Jen thanks for the prompts to maintenance. As a mechanic for over 50 years having had to ground my share of aircraft its not something we revel in. The pilots (of which I am one) get all the glory, but without us and our ass cracks hanging out trying to rectify the problem the pilots would be sucking their thumbs weeping about their duty time issues. You do a great job on your videos.
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Joshua
If you fly on a star alliance flight in business or first from Newark, Chicago, Houston, SF and LAX I think its worth while to get to the airport early and check out the united Polaris lounge regardless of how far it might be from the gates like in the case of LAX or maybe even Newark. I think the a la carte dining alone is worth the visit to the lounge.
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If you fly on a star alliance flight in business or first from Newark, Chicago, Houston, SF and LAX I think its worth while to get to the airport early and check out the united Polaris lounge regardless of how far it might be from the gates like in the case of LAX or maybe even Newark. I think the a la carte dining alone is worth the visit to the lounge.
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Daniel
I think UA is terrible. The planes they use from ORD to LHR is old junk. Their service is terrible. I had a similar delay where I was on the runway for literally hours. They diluted their miles points to be useless. Your experience, unfortunately, seems to be in line with my experience. I think you credit them too much.
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I think UA is terrible. The planes they use from ORD to LHR is old junk. Their service is terrible. I had a similar delay where I was on the runway for literally hours. They diluted their miles points to be useless. Your experience, unfortunately, seems to be in line with my experience. I think you credit them too much.
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Chris
Am I just the only one that thinks that we are lucky. Becuase all of these planes are in the millions to buy and we just need to pay in the thousands to buy a ticket, and not overwelming amount because not all seats are 10K
This is not a hate comment so plz do not take it that way. I also love this chanel
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Am I just the only one that thinks that we are lucky. Becuase all of these planes are in the millions to buy and we just need to pay in the thousands to buy a ticket, and not overwelming amount because not all seats are 10K
This is not a hate comment so plz do not take it that way. I also love this chanel
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travel
Wow Jeb, when I grow up I want to be just like you! Five hour delay. you remained calm. I that's the zen attitude! No communications that's what gets me. I think the airline should have offered more. Thanks for your wonderful videos!
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Wow Jeb, when I grow up I want to be just like you! Five hour delay. you remained calm. I that's the zen attitude! No communications that's what gets me. I think the airline should have offered more. Thanks for your wonderful videos!
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Paul
It's happened to me when I was flying too. I found it best to tell one of the cabin crew that I have a connecting flight situation on arrival and would like an update on what's going on so I could adjust my own arrival arrangements.
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It's happened to me when I was flying too. I found it best to tell one of the cabin crew that I have a connecting flight situation on arrival and would like an update on what's going on so I could adjust my own arrival arrangements.
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slayncn
Probably a little too late. But there is an EU regulation that dictates compensation scheme for any flight originates or ends in the Europe. eh, wait, for flights into EU, only if the carrier is an EU one. guess no luck here.
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Probably a little too late. But there is an EU regulation that dictates compensation scheme for any flight originates or ends in the Europe. eh, wait, for flights into EU, only if the carrier is an EU one. guess no luck here.
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Stuart
We in Manhattan, New York City, do never consider spooking out to the swamps of Noo Joizey with it's uncouth goombahs and gangs of Newark savages.
We stay in New York and use OUR airports, LaGuardia and Idlewild/JFK.
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We in Manhattan, New York City, do never consider spooking out to the swamps of Noo Joizey with it's uncouth goombahs and gangs of Newark savages.
We stay in New York and use OUR airports, LaGuardia and Idlewild/JFK.
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Semsem
There seems to be a problem with the Dreamliners. You always skip desert. I wish you would at least tell us what it is. You flew to Frankfurt for the weekend on a paid Business Class ticket? Nothing special in Frankfurt.
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There seems to be a problem with the Dreamliners. You always skip desert. I wish you would at least tell us what it is. You flew to Frankfurt for the weekend on a paid Business Class ticket? Nothing special in Frankfurt.
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Fizzy
Jeb, you might be one of the people who hold the world record for the LONGEST delay! And i thought a 45 minute delay was bad! But you got a 5 HOUR delay? Also, did anyone get upgraded? Because of the people who left.
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Jeb, you might be one of the people who hold the world record for the LONGEST delay! And i thought a 45 minute delay was bad! But you got a 5 HOUR delay? Also, did anyone get upgraded? Because of the people who left.
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hnofer17
You say you didn't know the flight was gonna be delayed. I find it hard to believe a frequent flyer as yourself wouldn't know that all United flights out of Newark in the history of Earth are delayed!
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You say you didn't know the flight was gonna be delayed. I find it hard to believe a frequent flyer as yourself wouldn't know that all United flights out of Newark in the history of Earth are delayed!
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Ryan
Jeb, lets put it this way, you were lucky to get anything lol! I was on a Delta domestic economy flight and we had a 4 hour maintenance delay and a 10 dollar food voucher was all I got.
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Jeb, lets put it this way, you were lucky to get anything lol! I was on a Delta domestic economy flight and we had a 4 hour maintenance delay and a 10 dollar food voucher was all I got.
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Rui
You should go to the Polaris lounge now. Only had one hour with no time to seat down. The buffet choices are simply horrible. Your local Chinese buffet is better. Not worth a visit
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You should go to the Polaris lounge now. Only had one hour with no time to seat down. The buffet choices are simply horrible. Your local Chinese buffet is better. Not worth a visit
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Anthony
That's way more than a little low given EU261 compensation -- if the flight had been an EU carrier or if the flight had been departing Frankfurt -- would have been 600 cash.
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That's way more than a little low given EU261 compensation -- if the flight had been an EU carrier or if the flight had been departing Frankfurt -- would have been 600 cash.
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930
I found you're tolerance to say things just happens very fair, you weren't extremely quick to blame & judged the situation fairly because unforeseen things do happen. Subbed!
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I found you're tolerance to say things just happens very fair, you weren't extremely quick to blame & judged the situation fairly because unforeseen things do happen. Subbed!
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Asher
Yikes manfluke flight for sure but definitely a bummer. I am astonished that no one on the fight crew got on the intercom to give an updateunacceptable in my opinion.
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Yikes manfluke flight for sure but definitely a bummer. I am astonished that no one on the fight crew got on the intercom to give an updateunacceptable in my opinion.
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Joey
nice of you to talk about the cocktails, but I'm now 21 so I can't really drink them so leaving that part in the video that minors are gonna watch is kind of poopy.
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nice of you to talk about the cocktails, but I'm now 21 so I can't really drink them so leaving that part in the video that minors are gonna watch is kind of poopy.
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Aakash
1: 45 who is your girlfriend? You and Suzanne married in 2021! I look at the date of this video, it was in 2019! Did you guys actually date each other Bfore this?
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1: 45 who is your girlfriend? You and Suzanne married in 2021! I look at the date of this video, it was in 2019! Did you guys actually date each other Bfore this?
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Terence
I dont understand why for international business they wouldnt stock sufficient mattress pads and slippers. Making them first come first served just seems cheap.
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I dont understand why for international business they wouldnt stock sufficient mattress pads and slippers. Making them first come first served just seems cheap.
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Brandon
Going to be in Polaris on a dreamliner from ORD to FRA in November - do the crew tend to lock out the windows like at 10: 04 for the majority of the flight?
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Going to be in Polaris on a dreamliner from ORD to FRA in November - do the crew tend to lock out the windows like at 10: 04 for the majority of the flight?
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JS
Why did he pick a seat that did not allow him to sit with his girlfriend. If he would have selected the middle section he could have been with his girlfriend.
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Why did he pick a seat that did not allow him to sit with his girlfriend. If he would have selected the middle section he could have been with his girlfriend.
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Joey
why did you roll you eyes at the 787 windows approxminently at nine minutes and fifty-four seconds? they looked like nice windows with a very pretty view
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why did you roll you eyes at the 787 windows approxminently at nine minutes and fifty-four seconds? they looked like nice windows with a very pretty view
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Aakash
1: 16 first of all, you should rephrase the way you say these things. Secondly, maybe it is as long as you keep your feet on the clean surfaces only.
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1: 16 first of all, you should rephrase the way you say these things. Secondly, maybe it is as long as you keep your feet on the clean surfaces only.
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Jackson
Ramp Agents:
We can go off shift now.
Delta: Sorry boys we have a mechanical fault:
Ramp agents - spend next five hours waiting around.
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Ramp Agents:
We can go off shift now.
Delta: Sorry boys we have a mechanical fault:
Ramp agents - spend next five hours waiting around.
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Bob
If you want to hear the IFE, don't you have to wear the headphonres provided? Your Bose earbuds aren't compatible since there's no blue tooth, right?
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If you want to hear the IFE, don't you have to wear the headphonres provided? Your Bose earbuds aren't compatible since there's no blue tooth, right?
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Charles
3: 29 THIS is a HUGE step forward?
Holy crap, Singapore Airlines, Emirates, Qatar etc. would be ashamed to call it their Economy Plus seat.
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3: 29 THIS is a HUGE step forward?
Holy crap, Singapore Airlines, Emirates, Qatar etc. would be ashamed to call it their Economy Plus seat.
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St.
I've found United to be among the absolute worst airlines to fly. Although I love these business class seats, I will never fly them again.
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I've found United to be among the absolute worst airlines to fly. Although I love these business class seats, I will never fly them again.
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