GM Dealer Made Huge Mistake! 500 Diagnosis & 3900 In Repairs!
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Date: 2022-08-26
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Comments and reviews: 10
South
Back story:
This vehicle was at the local dealer to address a customer complaint of no power steering, ESC and service trailer brake light coming on. They made the call and told the customer that he needed a new rack and pinion, a trailer brake control module and a new transmission control module! That is a 4000 repair! The customer didn't think this was right (even though he is not a mechanic) Then they charged him over 900 for diagnosis and restocking fees because he wanted a second opinion. Good news is I fixed it for wayyyyyyyy less and only 20 in parts I hope with some evidence he is able to get some of his money back.
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Back story:
This vehicle was at the local dealer to address a customer complaint of no power steering, ESC and service trailer brake light coming on. They made the call and told the customer that he needed a new rack and pinion, a trailer brake control module and a new transmission control module! That is a 4000 repair! The customer didn't think this was right (even though he is not a mechanic) Then they charged him over 900 for diagnosis and restocking fees because he wanted a second opinion. Good news is I fixed it for wayyyyyyyy less and only 20 in parts I hope with some evidence he is able to get some of his money back.
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WhyTheBloom
Isnt the beeping just because the key is still in it? We usually leave keys in ign or push start in car when we pull a car in and they usually always beep at you like that just to remind you the key is in it, i am just watching while waiting for boss to get here and unlock the shop prolly wont be able to watch full video yet lol
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Isnt the beeping just because the key is still in it? We usually leave keys in ign or push start in car when we pull a car in and they usually always beep at you like that just to remind you the key is in it, i am just watching while waiting for boss to get here and unlock the shop prolly wont be able to watch full video yet lol
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Christian
Sounds like they just through the parts cannon at it after not being able to figure it out. This wouldn t happen at my dealership. Not all dealers are bad. I work at a great one and never recommend a part unless I m 100% certain and have down the proper diagnostics.
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Sounds like they just through the parts cannon at it after not being able to figure it out. This wouldn t happen at my dealership. Not all dealers are bad. I work at a great one and never recommend a part unless I m 100% certain and have down the proper diagnostics.
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autos
47k miles on it? Probably those modules are part of the bumper-to-bumper warranty which would place them out of warranty at about 36k. That is my recollection but then again I haven't been back to a dealer since my last warranty claim.
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47k miles on it? Probably those modules are part of the bumper-to-bumper warranty which would place them out of warranty at about 36k. That is my recollection but then again I haven't been back to a dealer since my last warranty claim.
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Yoshy
Very common, if you have more than one issue pop up at the same time, check grounds, well done again! Also just replaced my starter in a 2011 Ram, it was the strap wire(power)that corroded, starter itself was fine.
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Very common, if you have more than one issue pop up at the same time, check grounds, well done again! Also just replaced my starter in a 2011 Ram, it was the strap wire(power)that corroded, starter itself was fine.
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Shain
I'm not even four minutes in. I think at a minute in I was ready to tell the dealer where to go. A person has a better chance of winning the lottery than smoking all those modules at the same time.
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I'm not even four minutes in. I think at a minute in I was ready to tell the dealer where to go. A person has a better chance of winning the lottery than smoking all those modules at the same time.
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Shawn
Oh baby! Just wrapping up here at work and about to start my weekend and what a better way to kick it off than with a new (and long) SMA video!
Also, bow season is almost here!
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Oh baby! Just wrapping up here at work and about to start my weekend and what a better way to kick it off than with a new (and long) SMA video!
Also, bow season is almost here!
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jcnikoley
Just started watching the video, seven minutes in I wanna venture a guess With voltage drop in a vehicle in New York, I bet there s some corrosion somewhere.
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Just started watching the video, seven minutes in I wanna venture a guess With voltage drop in a vehicle in New York, I bet there s some corrosion somewhere.
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Miff
Question: does the ambient temperature or frequent use of salt on the roads make Flashlight Gravity stronger in NY State versus, say, Florida?
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Question: does the ambient temperature or frequent use of salt on the roads make Flashlight Gravity stronger in NY State versus, say, Florida?
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edjeep2000
shucks that would have been a huge profit for the dealership! Always get a 2nd opinion from a well known shop like South Main Auto
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shucks that would have been a huge profit for the dealership! Always get a 2nd opinion from a well known shop like South Main Auto
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